크라운 플라자 호텔 스프링필드(Crowne Plaza Springfield - Convention Ctr)

酒店雖然比較舊但是很乾凈，房間寬敞，門口就有麥當勞，red lobster，不錯！

Bathroom had a significant amount of long dark hair on the floor. Night stand, marble part, had cup stains indicating that they weren’t properly cleaned. Elevators floors were very dirty.

A/c not working right in first room, had to move to another. Same issue in 2nd room but it was midnight by the time we discovered this. Suffered through the night with little sleep. At check out we were given an apology and that's it. We literally had to take a nap in our van before driving home.

They need to update the website, the room i received was not the room that I at reservation for ,the room i had reservation for didn't even exist but they has it advertised any way had to settle for something else without any compensation for thier false advertising very piss poor on crowne plaza,will not goback!,,

The bathroom smelled like mold and mildew. You can tell the room above had an overflow from the peeling of plaster on the ceiling. I had taken a shower the within 2 hours of arrival and luckily I had the door safety latch on because one of the workers open the door. I would never stay at the Crowne Plaza AGAIN.

The pool and hot tub were great. The first room we were in, well, they shouldnt rent it out, period. It was an odd shaped room with a weird spot for the tv...which was about to fall off the wall. And the window whistled eerily from the wind. I let Keesha know at the front desk, and she quickly remedied the situation and switched us to another room. Another issue was breakfast. I thought we would get a cooked to order breakfast. But, it is just like other hotels' free warm breakfasts but with a few more options. This place charges $15! All in all, it was a nice stay. Hooters is on the other side of the parking lot, along with red lobster and ihop. It is an industrial area so, not much shopping. Oh! The hydo massage chairs were nice after a long drive!

Beautiful entrance with easy parking and access. Staff were very friendly and helpful. Rooms could be a little more update but were clean. I had to go up 2 floors to find a working ice machine but otherwise it was an enjoyable experience.

Property failed to inform me that they're pool. Hot tub and other amenities were not functioning and have not been for a very long time. The first room that they put me in the heater did not even work. No way this hotel is a 4 star hotel. No bellhop, no customer serservice whatsoever.

Kids yelling and running the halls. No phones in the room to call for service. Toilet ran all night.