스프링 레이크 Spring Lake Theatre Company 근처 호텔

내가 호텔에서 가진 최악의 경험이었습니다. 그들은 일요일 오전 8시에 우리 방 바로 아래에서 일하고있었습니다. 망치질과 전원 도구를 치고 화재 경보기가 울렸고 복도에있는 사람들이 우리가 대피해야한다고 들었습니다. 그냥 끔찍한 아침이었습니다. 소비자는 시설을 개선하고 싶지만 특히 주말에 머무는 손님을 염두에 두십시오. 우리가 하룻밤을 묵는 이유는 토요일 저녁을 따라 숙면을 취하기 위해서였습니다. 그래서 내가 원하는 것은 좋은 밤의 휴식뿐일 때 두드리는 소리와 전원 도구에 잠에서 깨어나는 것이 정말 끔찍했습니다.

호텔의 위치는 매우 좋습니다. 봄 호수 앞, 해변과 마을과 가깝고 도보 거리에 있습니다. 호텔은 크지 않고 목욕을 할 수 있는 작은 수영장이 있습니다. 호텔은 해변까지 무료 통행 칩을 제공합니다.

We have been coming to this hotel for different events over the past few years and have not had any issues until our stay in December. We arrived at approximately 8pm on Friday night to check in, as we were running in the Santa Run on Saturday morning. Upon arrival, we were sent to our room - Room 808. When we got up to the room we checked out our “partial ocean view” which was clearly stated during the reservation process and my confirmation email… ✓ BOOKING DETAILS Hotel confirmation: xxxxxxxxxx Arrival Date: Friday, December 2, 2022 Departure Date: Saturday, December 3, 2022 Room Type: Berkeley Partial Ocean View Standard Room - Two Queen Be We were a little confused as we were clearly not at all on the east side of the hotel, so we went down and spoke to the front desk clerk. We asked why we didn’t get a partial ocean view room, when our reservation was for a partial ocean view room. His answer was that “it is either partial ocean, partial city or partial lake” – to which we were like “WHAT???” and showed him our email confirmation which clearly states “partial ocean view.” He literally just kept repeating himself and told us there were no more partial ocean view rooms and “that’s how the hotel works.” We chose that view because last year we had a perfect view of when people began lining up and the happenings going on down the block for the race. Anyway, we got nowhere fast with him and went back to our partial Pacific Ocean view room. It appears that the partial ocean view rooms are typically about $30 more per night than the standard “city” view room. So at the minimum, it would have been nice for him to offer us a partial refund on our reservation. He appeared uninterested and earlier was on the phone making faces to the person standing at the desk about the person he was on the phone with. Very unprofessional. We decided to give up that battle and address it later on. I emailed the management of the hotel on December 5th and December 12th Furthermore, we had a number of other issues with our room. The bathroom sink was clogged and would not drain from simple handwashing. The tub would also not drain until after the person taking a shower was out of the tub. Each of us was standing in three inches of water during our respective showers. Kinda gross. Also, on the subject of gross, the toilet seat was stained and discolored yellow. Other reviews here seem to mirror my experience...and it appears that my sentiments are very similar to many, many others. “The Front Desk Manager (Vincent) gave the same line about how views work to other customers who posted their reviews online.” It is a shame because its location is great - if not for all of the other issues, I would have stayed here again, but no thanks - that was the last time for sure.