아트 시리즈 - 더 존슨

전반적으로 좋습니다. 방은 매우 크지만, 샤워할 때 수도관 소리가 좀 크네요. 녹슬는 소리 같은 느낌이 듭니다. 그 외에는 전반적으로 괜찮습니다. 추천!

호텔은 깨끗하고 친절한 서비스와 도움을 제공합니다. 위치는 훌륭합니다. 호텔 아침 식사는 유료로 제공됩니다. . 매우 편리합니다!

크리스마스 연휴에 브리즈번을 여행했는데, 친구들과 함께 여행을 했기 때문에 편안하고 청결한 것이 중요했습니다.

이 거대한 공간의 좋은 가격. 차로 10분이면 시내에서 그리 멀지 않은 위치에 있고 호텔 바로 앞에 버스 정류장이 있습니다. 다만 건물이 좀 낡았고 쉐어서비스 아파트라 관광객을 볼 뿐만 아니라 레오 어떤 주민이 주변에 나타납니다.

Our stay at The Johnson Hotel was extremely subpar, and I would not recommend it. My family (my wife, our two-year-old, and our one-month-old) booked a stay here as a safer option during the cyclone. Given the evolving storm conditions, we added nights both before and after our original booking, resulting in three separate reservations. We requested to stay in the same room for convenience, both for us and the hotel, not expecting to be treated any differently—but unfortunately, we were. On our second day, rather than a standard check-in or a courtesy visit to see if we needed anything, hotel staff came by solely to count items in the fridge. That felt impersonal but was minor compared to what followed. By Friday, after three days with no housekeeping, I went to the front desk to ask for fresh towels, understanding that services might be limited due to the storm. However, instead of a simple handover, I was met with a lecture from the receptionist about limiting towel use. While I understand resource management, scolding a guest—especially one staying with a small family—felt highly unprofessional and far from customer-friendly. When I expressed my frustration, the hotel manager, Jerome, stepped in. While I did get the towels, my next request—asking about waste disposal, given that we weren’t leaving the hotel due to the storm—was met with condescension. Jerome smirked and told me to take my trash to a designated room on the bottom floor. Upon arriving, I found the room taped shut with a storm alert notice, stating it was closed due to the impending weather—signage that had clearly been up for days. This felt like a petty and unnecessary response, adding to an already frustrating experience. Despite the storm, the hotel continued checking in new guests over the weekend. Yet, during our entire five-day stay, there was no housekeeping, no fresh sheets, and no general check-ins to ensure we were okay. It’s one thing to limit services due to an emergency, but if you can accommodate new guests, basic hospitality should still be expected for existing ones—especially for a family staying several days. To top it off, we accidentally left a small bag of valuable belongings behind. When we called the same day, we were told, “Sorry, it must have gone out with the trash.” No effort to check, no concern—just a dismissal. The hotel itself has solid facilities, and under different circumstances, I imagine the pool would have been enjoyable. But customer service makes or breaks a stay, and in this case, it was abysmal. This wasn’t just one bad interaction—it was a pattern across multiple staff members over five days. That points to a larger issue with management either enabling or outright encouraging this kind of treatment. In a city with plenty of great hotel options, do yourself a favor and book elsewhere.

Pool, gym, friendly staff. i enjoyed it very much. restaurants close by, city centre a short 10 min walk. no complaints