타이 시 로열 타이 스파

화장실 작은거 빼곤 다 좋음.

Esperienza veramente bella, unica e interessante. Colazione super approvata e abbondante, personale educato. Senza problemi su tutti i servizi proposti.

Tutto ben curato, personale top

I would like to share the terrible experience I had at the Royal Thai Si Hotel in Spresiano. My wife and I travel quite frequently, but we have never faced such an embarrassing situation. During our stay, my bag, which contained my passport, money and credit card, was stolen from the hotel restaurant. What followed was absolutely unacceptable treatment by the staff, who demonstrated total indifference and lack of professionalism. The next morning, upon realizing the theft, I requested access to the security cameras. After insisting, I was able to view the recordings, which showed that the bag had been left in the restaurant, which was almost empty late in the evening and with staff already preparing the tables for breakfast. I immediately asked the hotel to call the police so that I could report the incident. To my surprise and indignation, when the police arrived, a hotel employee insinuated that we were faking the situation to avoid paying the bill. This absurd and disrespectful attitude is completely unacceptable for any establishment, especially for a hotel that presents itself as high-end. This experience highlighted not only the hotel's failure to ensure the safety of its guests, but also its lack of respect and empathy at critical moments. The attempt to discredit my report was not only offensive, but also seriously compromised the image of customer service. Due to this gross negligence and the insulting way in which we were treated, I would NOT recommend staying at this hotel to anyone. I sincerely hope that this report serves as a warning to future guests and that the hotel urgently reviews its safety practices and employee training.

5 for location but the room gave me first time has the climanwhich didn't switch off even turned off...all nights with noise and didn't slept any minutes. Nightmare. Came back after 2 days (as it was planned like that already), I got an upgrade room for same price :-) which was too hot as clima not worked well :-( In general nice location to stay, but depend of rooms.

Grazie ad un buono regalo siamo stati in questo bel posto dove abbiamo pranzato e fatto un massaggio di coppia. Location molto bella, in riva al lago, struttura elegante e ben curata. Ristorante: abbiano pranzato con dei piatti Tailandesi: i piatti erano abbondanti ma non eccellevano nel gusto, abbiano mangiato sicuramente meglio. Personale gentile ma il ragazzo che ci ha servito sicuramente poco esperto, lo si notava nei tempi e nell'organizzazione del lavoro. Centro massaggio: personale molto gentile ma non ci ha entusiasmato. Speriamo che migliorino per il futuro ma ad oggi non lo consiglierei. Da migliorare...dai, dai dai 💪