위스퍼링 파인 로지

We booked into The Whispering Pine Lodge for a 3 night stay while we were up in the Highlands. First impressions were really good when we entered the hotel. Staff were efficient checking us in and before heading to our room, we sat on the outside terrace having tea and cake which they serve everyday from 3-5pm. Our room was on the 2nd floor with a balcony overlooking the Loch. Dark wooden furniture and floor with tartan accents were very fitting. It was then we noticed how thin the walls and floor were! Every movement from the room upstairs, felt like a herd of elephants. Unfortunately, we discovered a family of 4 with 2 small children were above us. I know it’s not easy to stop children running up and down the room but this was relentless until it stopped at around 11pm only to start again at 6.30am. Spoke to reception who kindly moved us next door, saying that there was a couple above us so it should be better..it was much better although we felt sorry for the new guests arriving and having our old room instead of the one we were now it. We’d been out most the day and during the early evening of the final night I started to notice just how filthy the room actually was. The furniture, dado rail, shelf above bed, pictures and floor edges were covered in thick dust. The shower cubicle was filthy as was the basin pedestal. I took photos to show reception staff who looked horrified and wanted to send someone in to clean it. As we’d been out for the day and felt shattered, the last thing we needed was to decamp while they did what should have been done in the first place. In compensation, we were offered a bottle of prosecco instead! This is meant to be a 4* hotel and the price they charge reflects this but unfortunately the cleanliness most certainly doesn’t! I have never stayed anywhere like it and nor would I want to.

Foremost we'd like to acknowledge the outstanding service provided by Mr. Akhil Dsouza, general manager of the property. Mr. Dsouza really went out of his way to assist us with a parcel delivery from another hotel in Scotland. Seldom one encounters such level of service. The lodge is located in a beautiful setting on Loch Lochy's shore, with outstanding scenery. Rooms were clean, with all necessary amenities. Food during dinner and breakfast was of high quality. We strongly recommend The Whispering Pine Lodge for anyone visiting the Spean Bridge, Scotland, UK area. Benjamin & Myriam