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We stayed there 3 nights Hotel secure Hotel clean Nice covered pool Tennis court Gym And a very nice staff all around Free coffe in the lobby We asked for extra cover The housekeeping staff excellent and nice This place is number one in Durango Mx

I reserved this place three to four months prior to my stop! I reserved two beds on the first floor because I know this place and they don't have an elevator and I have a heart condition. When we arrived I was given a room with one bed on the second floor and was told they did not have any rooms on the first floor left with two double beds. I arrived at 3 pm and the parking lot was empty. The AC in the room sounded like a jet engine when turned on and was told by maintenance that was the only speed it had. I found out why at 11:30 when the music and singing started below our window. Without a blasting AC which you could not sleep next to you could not sleep with the music and singing. We packed up and left at 12 midnight and drove for an additional 12 hours to our destination after driving 9 hours to get to this hotel. I am done with Holiday Inn after this experience! You can stay at a dump hotel and have a better stay with less grief than this place. Many other issues not noted in this review!