호텔 라 레인 스파(Hotel la Reine)

We booked a room in hotel La Reine and went for a day racing in Francorchamps. We returned around 20h and booked a table for 2 in the restaurant. A menu is only possible on Friday and Daturday with a starter and a main course. No problem. We wanted to order the cote a l’os for 2 persons but it was only possible to order it with a starter. We chose the croquettes aux crevettes and then they present us the only available cote a l’os in main course available of 1,3 kg (650 gr each !!!) at the price of € 10/100gr . We asked for some less because we had already the croquettes aux crevettes as a starter. We had both a piece of meat instead that you couldn’t cut with a knife, let’s say you couldn’t even chew in a couple of years. With the complain the simple answer was we had to ask for another better knife !!! Incredible mistake ! We don’t understand the mentioned Gault Millault review ! Quality below zero !!!

I would definitely not recommend this hotel. Do yourself a favor and stay away from this place, please. It has a misleading style of selling breakfast, very poor service and staff that is incapable of solving simple problems in a reasonable way. I bought breakfast in advance. Just upon arrival they told me it started at 8:00. I had to check out at 7:15 because of a cycling tour. The service after the incident was very poor aswell. The receptionist was thick and blunt. I had to email the manager myself. The manager didn’t want to refund me. Payed 180,- for one night. And 18,- for breakfast.

The newly built or renovated hotel is functional but lacks the charm of spa. The room we had, in the new block, was charmless. The lighting bright and harsh (you will be blinded going to the bathroom at night), the concrete floor cold and no extra blanket if your feet get cold. The towels are also very thin and feel cheap. There was freely available street parking so why the hotel makes you pay for parking their parking spots seems strange, unless another way to squeeze the wallets of guests. Like the breakfast. It is overpriced at €18 per person. It is basic and lacks freshly sliced vegetables to accompany the hard boiled eggs (kept in the fridge), no natural yogurt - only flavoured, and store bought orange juice poured into a jug. We won’t stay again. We never tried the restaurant so can’t comment.

New location, spacious rooms, nice people at the reception.

Room was very nice, and is one of biggest we’ve stayed in while travelling Europe.

Access simple, check in fast easy;

We stayed here at this hotel because we travelled to Spa in the middle of the flood incident in Wallonia Region. The train and buses were stopped and cancelled, we rushed to book this place. : the train station and bus stops were near the hotel, so it was convenient for us to go round. There was a big supermarket that's 2min away from the hotel. The hotel was surrounded by the trees and nature so, it was very peaceful and quiet. There was a table tennis table where you can play and refresh. But, what's most important is that the hotel is nearby the Thermes de Spa and other tourists places. You can go around there by walking. -: unfortunately, the smell from the ventilator (in the bathroom) or maybe from a different room was a bit weird. Next time when I come to spa, I would like to stay here again.

Perfect!

Super sympathiek hotel met meer dan voldoende faciliteiten. Mooie propere kamers. Parking aan democratische prijs. Ontbijt OK. Zeer vriendelijke beheerders, die er alles aan doen om de gasten het zo comfortabel mogelijk te maken.