La Reine Hôtel & Restaurant , City Centre

I was nervous about booking this hotel after reading the reviews, but went for it anyway. What a great hotel. We were on a motorbike tour and had been delayed en route, so arrived after reception was supposed to be closed. Not only had they emailed us instructions, but also stayed on later so they were there when we arrived at about 8pm. We didn't get the lady's name but huge thanks to her - we were tired and stressed when we arrived, so it made such a difference for someone to be there. There is parking, but just be aware it's on a hill which can be steep, so make sure you park accordingly on a bike! The room was fairly basic but exactly what we needed - an amazing shower, comfortable beds, air con, and space for motorbike gear. We were in an external block. The only annoying thing is that the bathroom light is on a motion sensor and is very bright, so if you need to go during the night it's quite blinding. We ate at the restaurant for dinner - although expensive, the food was amazing and delicious, and the waitress really friendly with great service. We had breakfast which was also delicious. We only had pastries and fruit, but it was lovely and fresh. We were offered eggs/omelettes. We will definitely stay here next time we're in Spa, perfect for what we needed.

Wij zijn ontevreden. In eerste instantie schrijf ik geen negatieve reviews, maar er was geen persoonlijk contact of antwoord op mijn mail. We betaalden 400€ voor 1 nacht op een familiekamer met hondje en 4x ontbijt. De foto’s deden vermoeden dat dít zijn prijs waard was.. helemaal niet dus. Donkere, verouderde kamer. Schimmel of de voegen.. terras is gewoon een doorgang. Het dakterras niet onderhouden. Een minibar of plaats waar je iets koel kan houden hebben we ook gemist. Het ontbijt was wel tip top.