파머스턴 타워

우리는 같은 층에 있는 5개의 아파트에 대해 사전에(1년) 호텔을 예약했습니다. 그 전날에는 모든 아파트가 서로 다른 층에 있었습니다(더 좋은 가격의 호텔이 더 많다는 점을 명심하세요). 우리가 말한 여성은 무례하고 도움이 되지 않았습니다. 그녀는 우리가 문제를 해결하는 데 도움을 주려고 노력하지도 않았고 원하지도 않았습니다. 우리가 같은 층에 있다는 것은 수학 여행을 위해 아이들과 직원이 같은 층에 있는지 확인하기 위한 무리한 요구가 아니었습니다.

Has great views out over the water, is close to everything you may need on the gold coast - shops and attractions, beaches, buses trams. Not state of the art but a well kept place with a nice pool, parking and location. There is a smaller mall that is 1km away.

We stayed in 10C a 2 bedroom apartment at Palmerston Tower. The Broadwater view is amazing and the unit is nicely furnished with comfortable beds. It’s clean, has a full kitchen, ensuite bathroom, main bathroom with washer and dryer and air conditioning in the main lounge. There is underground secure parking for one car. We love the location and my kids love the theme parks. Can’t wait to come back.

We recommend you do not stay here unless you want money deducted from your account without your knowledge. We had $250 deducted from our credit card without any knowledge or reason, after we flew back to Sydney. They refused to speak to us on the manner and blocked our numbers. Very “professional”. Very disappointing as we’ve been staying here for years and it has been great until the new managers have come through. Doesn’t stop there! They also accused our cousins of stealing a bag when in fact it was in the foyer and was misplaced. They didn’t clean our rooms and overcharged our family an extra night. Luckily we checked. There are better hotels to stay at in the Gold Coast. I wouldn’t trust the new managers at all and hope they don’t stay there for long due to fraud and scheming people out of money. I don’t want families to go through what we did. Even more sad that there’s reviews out here with similar situations!! Research before you stay, otherwise you’ll end up in the exact same situation as we did.

Pros: Location Good views Heated pool and spa (although one day it was not turning on) Cons: They silently kept the cleaning bond (200$). We realised it a month after stay. Emailing them didn’t work, so called them after couple of weeks after email. They said apartment was extra filthy and rubbish everywhere, although we cleaned it very well like we always do. Asked to provide images of rubbish, they promised to send an email, never happened, so called again after couple of days. They kept insisting that apartment was perfectly clean when we moved in but filthy and with lots of rubbish after we moved out. They refused to post any proofs/images etc. I would say something is broken in this process definitely. So my advise that you take pictures before and after. If something is not clean eg dust beneath bed (they claimed that we left rubbish under the furniture as well :omg and they always cleaning there as well, so check well) report it straight away otherwise you might kiss goodbye your bond. We stayed in lots of places around NSW and Queensland, but it is the first time somebody claims that apartment was left filthy and with lots of rubbish (it wasn’t). And a lesson for us to take pictures before and after. Also, we booked via *********** and the amount charged was 21$ more than it was in the *********** confirmation email. they said it is 1.75% credit card surcharge, although it was not mentioned on *********** at the time of booking. I think it should be stated upfront, not silently some time later.