아티스트 레지던스 옥스퍼드셔

服務不錯，免費升級家庭房間，但是酒店地處鄉村，蟲子太多，傍晚牆角有異響，一晚上沒睡好覺

I recently visited with some family on a Monday evening and really feel I need to email and tell you about my experience. When we arrived we were immediately greeted by Carole and she absolutely could not of been nicer. We were shown to a beautiful table in the back area with plenty of space for my granddaughter to play with her toys. We were given menus and drinks menus and brought water straight away. Carole also brought paper and crayons for Ellie (my granddaughter) Despite being very busy Carole's customer service was excellent to taking drinks order to food arriving on the table. What really stuck with us is that my Ellie was wearing a dress up princess dress which carole commented on and told her she looked beautiful and asked if she was secretly a princess to which of course Ellie said yes! After that whenever she came to our table she bowed in front of her and called her princess.SHE LOVED IT. It really was a great interaction to watch. I also have to say I feel the food has improved immensely and every dish was fantastic and the children's portions were huge. I will with out a doubt recommend Artist residence to whoever we can. It really was great compared to the last time we came. I realise you probably get emails like this all the time but I feel Carole should be recognised for her great service as she went above and beyond for us and nothing was too much trouble. I realise most companies believe that's what staff are paid for but she went above that not just for us but we watched her with other tables and she was the same with everyone. Perhaps a bunch of flowers or bottle of wine as people like that need to be recognised and of course a beer for the chef as because of him we will be back. If this is something you don't do please do email back as I would like to do something to show her we appreciate what she done. I really do think Artist residence is a company to watch and great things will happen. Watch this space!!!