힐튼 가든 인 호프만 에스테이츠(Hilton Garden Inn Hoffman Estates)

Not enough manpowe to respine to customers request

I love HGIs. Good price, great room and staff. Perfect location for my needs.

Receptionist at front desk was not very friendly later i called from the room to get some information but no response no return call.

Dirty, badly in need of renovation. Limited choices at the restaurant and bar. Limited choices were poorly prepared. Cheese burger overly salty was the only flavor. Chicken tenders were not crispy, tasted of old oil.

It was a very relaxing stay. Nice facility. Beds were not great but everything else was great.

We spent 2 nights there. First night the fire alarm went off 2 times. Once at 4 am and the other a little after 6 am. Super annoying cuz it doesn’t turn off until the fire department gets there. Come to find out someone was vaping in their room. You think they would stop after the first time. Second night got woken up early in the morning by people knocking on the door. The room I guess was schedule to get its makeover so the workers are knocking to see which rooms were empty. Super annoying! Don’t recommend staying here if you need sleep and rest.

Run down, old and bed was horrible not comfortable the sheets are super low count and scratchy, the pillows are cheap and not good. The parking lot is dark and doesn’t feel safe. I felt like I was at a 1 star facility with less than an 6 rating. There are many better places near by for the same money. I would not return

I enjoyed my stay. The room was clean and the bed was super comfortable! I appreciated having the amenities in big bottles, rather than the tiny little bottles that only gives a little bit of soap, etc! The staff was really friendly and helpful. My waitress at breakfast was Lynn. She was friendly, kind, efficient and most importantly, she didn't hover! She made my breakfast more enjoyable!

We are from California and this Hotel was amazing from us. So peaceful and quiet and the service is amazing. If I ever come back to Chicago this is the place to stay.