This was quite a comfortable apartment in a convenient location, but our trip was soured due to the false & misleading advertising around a pool. Photos suggest there is a pool available, it is not associated with the property, it is a neighbouring hotel. By the time we realised this (they had changed their advertising due to it being highlighted) it was to late for us to find any property with a pool. They then advertised the use of another properties pool for 15 euro - it is in fact 25 euro per person. We mentioned this to the owner & there was very little care factor except for "oh OK that is the price". The place was difficult to find due to incorrect directions - it is not the 2nd private street! We walked around for over an hour in the rain, contacted owner for assistance to find out they don't even live in Sorrento & no one could help us. There were issues with the TV - when we reported it the answer was "must be from the storm" - there was no storm. A technician arrived the following day to fix! Toilet continuously running - owner says keep pushing several times til it stops - well how about fixing it! Property is advertised as non smoking - we ended up being barricaded inside with the door shut due to neighbouring unit continuously smoking on the balcony. The shower has a lot of hype & water pools in the bottom so you almost end up having a bath. This was a very disappointing start to our vacation & with no one around to offer any assistance you are left to fend for yourself.
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