We are a family of three staying for 10 nights through TUI. We had a one bedroom apartment which was perfect as it offers a double bedroom with separate door into living/dining area with sofa bed for little one. The hotel is set in a semi built up area with easy walk to two beaches and the marina with bars and shops. The beaches are lovely with one a little more rocky than the other, we had great weather with beautiful clear sea. Be prepared for the 45mins-1hr coach journey from the airport. The reception area can get busy on departures or arrivals but they are quite efficient at sorting customers needs. There are trolleys near the entrance for luggage and lifts to rooms for access. There are quite a few ramps and stairs to rooms and there appeared to be four blocks of bedrooms. Reception staff were helpful and polite, although there is a charge per day for an iron and board if you want it. We paid for the safe. Towels were free but a cash deposit €10 or £10 I think. Cash deposits were required for the safe too. They held on to our passport for the first 24 hours. The room was clean and tidy with all the amenities we needed, it’s probably due a referb I’d say but not bad overall. The shower was quite slow in pressure but adequate if a little small in the cubical, we had a bath and sink and it’s a decent sized bathroom (with a frosted glass door). We had a large fridge which was handy (you can turn it up to icy cold!) the air con was effective and it’s one that switches off with removal of the room card. There was a tv in the bedroom and dining area which had a couple of UK channels. There was a lovely balcony which was quite small but enough to sit and read a book and space to hang wet clothes. The bed was comfy for us and there was enough wardrobe space. The rooms didn’t have blackout curtains. The cleaner was polite and efficient. The entertainment was put on by an amazing, enthusiastic team with a lovely team ethic for the kids especially. Donovan was a great fitness instructor with a fun and energetic style. Look out for TuiBot, quizzes, good acts and general entertainment. Personally I find the daytime entertainment a little loud at times. The pools were clean, with great facilities for the smaller and larger kids. The indoor poor is a little warmer than the outdoor pools which were very cold especially in the morning. Aqua-fitness was great. If you want a quieter and calming experience then venture to the ‘quiet’ pool, I found it very peaceful, it’s set in the rural section behind the hotel which it’s much quieter. It warms up nicely thought out the day and it’s a grassed area with sub-beds. There are not many sunshades in this area, but there is some shade under the trees. It’s also a little breezier. It’s a bit of a walk to the bar or loo, but worth it overall. The loos around the main pool are a little cramped and could be a little cleaner, although adequate. The food was generally good. We found something for all of us
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