레이나 로하 호텔 (성인 전용)(La Reina Roja Hotel Boutique)

Room was run down and designer was on somethings when he designed the interior as it's all dark wood floors , shadows and the Red fluorescent lighting doesn't help. The room , on the 1st floor, did not have a fridge, coffee pot or microwave- they had two full towels which had holes in them but no face cloth or had towels nor any drinking glasses of any kind. Needed to speak to check in staff to get another room or at least a fridge and coffee machine. After a day both where found and brought to my room. Room was cleaned each day so that was a bonus and the 3 breakfasts included were a simple fare but appreciated. Overall staff were excellent but hotel was seeing it age and although location was great, I would not come back for another stay.

Super bien, excelente servicio todo sin ningún problema gracias!

Goede prijskwaliteit verhouding Grote kamer Centrale ligging

Do NOT book at this hotel. It is under-staffed, not prepared for customer reservations and extremely unprofessional. More importantly, unless you plan not to sleep until 2am every night then you will not get any rest at this hotel.

Not like pictures at all, place was falling apart and is run down with no maintenance. Water stopped working multiple times for long periods and I got sick and couldn’t flush the toilet or wash hands. I left and booked another place after 1night. ******* should implement at least a yearly update of current photos.

The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.

Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel

The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.

Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.