페어몬트 헤리티지 플레이스 마야코바

Amazing service from all the staff. We especially appreciated our breakfast staff at Fairmont Heritage: Brissey, Angel, Dulce, & Eduardo. Delicious food and outstanding service. Also outstanding, was our boat captain, Eduardo, who found and narrated the best wildlife viewing, arranged water shuttles between properties and kept us laughing. Muchas Gracias!

My wife, 3 adult daughters and a boyfriend just returned from a 5-night stay at Fairmont Heritage Place (HP) Mayakoba. After staying at the Fairmont resort next door for the last two years, we wanted to try something different. Overall a great experience! We had a 3-bedroom penthouse villa (building 11) that overlooked a beautiful pool. It was extremely clean, modern, and had lots of room to spread out. At HP you have access to additional pools and an 'owners' restaurant that serves breakfast and lunch; food was delicious. We ate dinners at Saffron (Banyon Tree), Brisas, La Laguna, Bassano, and Tauro, all excellent. The entire Mayakoba resort is very spread out, so if you don't like to walk or bike this may be something to consider. However, we loved all the space and enjoyed biking to/from beach. There are also frequent golf cart shuttles. 'Butler' service is part of the benefit staying at HP, and we were very lucky to have Alejandro and Daniel, who were very kind and responded to everything we needed. Daniel helped us schedule dinner reservations and airport transfers before we came, which I would highly recommend if you have a larger party. They can pretty much do anything you need. I wish I remembered all the kind servers thru out the entire Fairmont resort but do recall Marcos (pool cabana attendant) and Rodrigo (La Laguna), thank you for everything! My family is already asking to go back again next year!

Heritage Place was the perfect location for a getaway with girlfriends. The layout of our 3BR second floor residence was perfect for a group of six with plenty of space to not only gather around two dining tables and seating areas, but also spread out with 3 bedrooms, 3.5 bathrooms, and big closets. Our butlers Daniel and Alejandro were exceptional and always went above and beyond to ensure all of our needs were met. We can’t thank them enough and we are so excited to be back again in 2026!

i loved staying here but especially the bartender who works at the sushi bar named carlos he’s a g fr i love him!!! pours very strong drinks! the beach is beautiful with many pools to swim at, and there are so many amenities and services to enjoy! the beach bar is also very good and you can get food delivered while you sunbathe. i definantly recommend the all inclusive package bc you will never wanna stop eating ceviche and drinking pina coladas. one of the best resorts i’ve stayed at hands down, i will continue to recommend to friends and family

This may be one of the greatest places to be in all of Mexico. The service and facilities are amazing. My family really likes it here. I highly recommend the tuna tostada or garlic shrimp. Food is really exceptional. Brissey, Angel and Dulce are the best!

Fabulous 3 bedroom with expansive living dining area and outdoor patio. Our second visit and was wonderful. Housekeeping daily did a wonderful job. Beach time was plentiful with great service. Visited the cenote accessible by trails with a guide. His suggestion to return at dusk to watch the bats fly out for their evening was great. We came back and did see hundreds of bats leave the cenote cave. Front desk were helpful. NFL games at the the Golf Clubhouse El Chameleon was fabulous. A great holiday and will return. Saffron at Banyon Tree a stand out restaurant.