Hotel El Dorado Maroma

I visited the El Dorado Maroma with my friend for a week in January 2023. Believe me, this is the best resort ever! I have stayed at many all-inclusive resorts in the Cancun/Riviera Maya area, and this resort outranks all others! The service is simply amazing, from the second you arrive until you have to leave. We absolutely loved Manuel at the beach, who greeted us each morning and walked out with us to help us find the perfect spot for the day. He didn’t just hand us our towels - he laid them out for us on the loungers or the bali bed chosen, then adjusted the umbrella so we could be in the shade, as we preferred. He then continued checking on us throughout the day and adjusting our umbrella as the sun moved. Talk about being pampered! He was wonderful! We also loved Little D (Diego) at the beach, who brought us drinks and made us smile - he seems so happy to be there! I can’t forget to mention the beach - it is the best beach of any resort I have stayed at! Clean, white sand, and so few people. That’s another great thing about this resort - no crowds!! It is small, quiet and relaxing. So peaceful! If you want a party resort, this is not it. It was perfect for us! Overall, you will not be sorry if you choose this resort!!! We loved it and will return again, hopefully soon, and hopefully with my hubby next time! I can’t wait to hear those wonderful friends tell me “Welcome Home”!

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

Went with my husband would recommend and will be back the staff was so polite and helpful.

Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.

Our experience at Maroma was everything we hoped for and so much more. It was beautiful, and peaceful, and offered so much. We wanted a place to relax, with an opportunity to explore safely and easily. The food options were amazing, and locally-sourced, and allergies were always taken into consideration.

The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.