엘 도라도 사이드 팜스, 카타마란, 에코투리스틱 랜치, 올 & 모어 인클루시브 - 어덜츠 온리

Great resort. Food was actually fantastic, even room service. Housekeeping and fridge restock was excellent. Friendly staff, beautiful grounds, rooms and pools a little dated, but large and comfortable. Entertainment was great, hydrotherapy and seaside massage was incredible.

Room service is a great alternative for dinning options for intimate and quiet meal preferences.

The service for food and srinks was exceptionally slow. We were good tippers and still, took forever to gwt a refill of thr drink. The guy at the swim up bar in the premier section was peonably the worst. We ate lunch in that srction and my wife asked him for coke he said okay. We were done with our food and I asked again to see him speaking with a guy at the swim up and it was not even crowded. There were bugs in the room, so we got an upgrade tocour room whixh was really nice. We enjoyed that location. But I never experienced that before at all inclusives in Mexico. As nice as thr staff was, we waited too long. There was only one unfriendly staff member, and that was the guy at the swim up. Another couple said the same thing. The smell was also putrid. Glad we went to the other beach (Maroma beach) for a day. Wouldnt come back, as nice as the staff and grounds were. Also, food was mediocre. Going back to our other hotel we loved. Also, BEWARE: SHUTTLE ONLY TAKES YOU TO/FROM CANCUN. NOT TULUM. That was not advertised and we had an unexepected taxi charge of $85. It was orignally $120.00 in usd. The taxi service helped us out.

Enjoyed our quick stay here. Felt safe the whole time. Wonderful staff. Did not end up doing the cenote excursion. Pools were relaxing but kind of crowded since the beach was full of sargassum. The hotel did a good job of trying to clean up the beach as much as possible and we were able to enjoy the water on our last day. Would go back.

The entire experience was absolutely amazing! Staff, food, rooms, grounds, everything! Will return!

The staff was amazing. Very friendly and attentive. The resort is beautiful. We’ve got a VIP treatment and absolutely loved our stay!