인제니아 홀리데이 솔져 포인트

It has been an amazing stay for us this past week. So many things we can do onsite, the indoor pool, the bowling alley, the playground, the indoor kiddie play area and more. The room was clean and tidy. The staff were very friendly and helpful. The location is great, close to a lot of beaches. Kids loved it. It’s just so perfect. Will definitely go back 😊😊

나는 나쁜 리뷰를 쓰는 것을 싫어하지만 하나가 완성되어 Ingenia로 보내졌는데 그들은 그것을 읽으려고 애쓰지도 않았던 것 같습니다. 만일 그들이 그렇게 했다면 그들은 표준적인 대답으로 심각하게 냉소적인 것이었습니다. 그들로부터의 충성심이 좋지 않습니다. 즐거운 시간을 보냈다면 항상 같은 사이트를 다시 예약합니다. 이번에는 존중받지 못했습니다. 우리가 시니어 계약을 수락하면서 비꼬는 말을 했고 감동을 받은 것이 마음에 들지 않았습니다. 휴일을 정말 망쳤습니다. 아이들을 위한 좋은 공원이지만 매우 시끄럽습니다. 근거와 활동은 사랑 스럽습니다. 우리는 돌아오지 않을 것이다. 매니저님께…댓글을 진지하게 받아들여주세요. 이것은 당신에게는 별 문제가 아닐 수도 있지만 우리에게는 그렇습니다.

I booked with Ingenia soldiers point a while back. Due to a family emergency I had to cancel, to which I gave a months notice. Ingenia refused a full refund so I settled for park credit. When I went to rebook, the price of the stay was going to be $736. The original stay was going to be $318 at the same park. Ingenia was also forcing me to take an extra day as it was just before a public holiday (not ON the public holiday) which of course defeats the purpose of going away for a long weekend as you end up having to take an extra day off work anyway, but this is somehow justified by the fact that many parks have adopted this unaustralian greedy policy. Considering the big4 6 minutes away was charging $450 for the same length of stay, I could not justify it. Ingenia has now charged me a $50 booking fee for absolutely nothing. I have spent $1000s with Big4 as a perks member so I contacted Big4 head office. They did not help at all as it was “out of their hands”. I understand that I am only one customer and my contribution will make zero difference, so saying I will not stay with Ingenia or Big4 is completely worthless. If that is the message you’re trying to send to your customers, well done, you have achieved it.

Lovely park overall except I felt incredibly unsafe using the unisex amenities block. As a female I didn't feel safe going in there day or night knowing that men could be in there too. It's especially unsettling at night time. There have been so many comments in the reviews about this. Please fix it. For families, there is a family/parents room so there is no need to keep it unisex.

One of the best parks we've stayed at, we will definitely come back! Plenty to do for the kids and lovely staff at reception. We stayed in an older/smaller cabin, but the virtual walk through was so helpful in helping us to pick something that we wanted and we knew exactly what we were getting, which is always helpful with kids. We left before the weekend so kids were a little upset about not getting to go bowling, but there was plenty of other options to keep them going indoors and out. You can also walk directly through to the Bowlo next door. Loved our stay :)

Stayed in cabin facing the grassed area. Cabin older style. No oven or washing machine. Second bedroom with 4 bunks was very small, we squeezed 3 young kids in there. Very basic cooking equipment, old brown rusty toaster, horrible brown exhaust fan. Pros - close to bowling club next door with great kids playground, close to restaurants of Bannisters, Cheeky Dog pub was great and excellent cocktails! Facilities are old and worn, indoor pool was good however outdoor pool freezing, not heated. Best bit of park was kids activities during school holidays, dance class and karaoke were great.