마이파라다이스

Disappointing Hotel Stay: Mattress and Towel Issue During my recent four-night stay at a hotel, I was thoroughly disappointed by several key factors. Firstly, the mattress was old and uncomfortable, lacking proper support and featuring uneven springs that made it impossible to get a good night's sleep. Additionally, the towels provided in the room were in poor condition, with frayed edges, tears, and even holes. This lack of attention to cleanliness and guest comfort was disheartening. Lastly, the hotel manager's poor hospitality manners further contributed to my dissatisfaction. Instead of addressing my concerns with professionalism and promptness, the manager displayed dismissive behavior and failed to provide satisfactory solutions. Overall, these issues significantly impacted my experience and left me feeling deeply disappointed with my stay. It is crucial for hotels to prioritize guest comfort, maintain high standards of cleanliness, and ensure that their staff is trained in exceptional customer service. By doing so, hotels can create a welcoming and satisfying experience for their guests.

Unfortunately I can't recommend this hotel since they add unwanted "travel precaution" to a booking. We made a booking of over €25k and they added (without asking for it) an insurance which apparently is only valid within the hotel of €4 pppn. If we didn't want this we had to cancel this (that is what they told us after we noticed this on the final receipt). Clearly we should have carefully read the small print, but since we have been before there we supposed we could trust this hotel. Aside that, please keep in mind that they charge €4 per bottle of TAP water! So no, I would recommend you to find a fair hotel!