Extended Stay America Select Suites - Atlanta - Cumberland Mall

Great spot plan on staying long term!

Checked in. But no one cleaned the room prior to my arrival. Dirty towels and trash. So had to get a new room. Front desk guy was very nice though.

Photos don’t do this place Justice. Second bathroom didn’t have power. Holes in the wall. Carpet ripped up and fraying. Multiple outlets with no cover. My girlfriend joked about not wanting to even sleep in the bed fearing the sheets were not clean. Rightfully so, when we entered the bedroom there was two dead fruit flies on the top sheet.. if you want a cheap place to stay, this is it, but don’t expect conditions shown in photos…

Floor in room was dirty being I came in evening couldnt recognize till my child walked on it. Bottom of foot and socks black.

The staff at check in were friendly & courteous. However, the room, while clean, needed maintenance. The outside of the rooms (walkway, stairs, etc) were filthy, the parking lot was trashy. The overall condition of the motel is deplorable. The ONLY thing this place has going for it is location to Truist Field. This place needs to up its game to be on par with The Battery.

Got charged twice..still waiting within the 3-5 business days to return my money to my card which definitely affected my weekend.

Tried calling for a late check in and was told at 1am I couldn’t check in. So I asked if he could just check me in now because I wasn’t gonna be able to get there by 1am cause of car troubles. He rudely said no land I asked why not because the hotel in Dallas did it for me with no trouble, and it’s the same hotel chain. He said “I’m not in Dallas I’m in atl then hung up on me. When I called back he continued to be extremely rude and said he was canceling my reservation and hung up.

Clean rooms. All appliances were working and very clean. No bugs. Good rates. Just lacking a shower curtain

The only good thing I can say is that it was an ok walk to the Braves stadium. Nothing else good. The room was dirty, not vacuumed, everything stained. The bed was broken and miserably uncomfortable. Something in the wall made a loud racket every hour for ten minutes. Will never stay at one of these again.