윈게이트 슬라이델 뉴 올리언스

Our rooms were clean on arrival however they didn’t clean the rooms while we were there we didn’t have fresh towels I asked for towels we never received them. The pool was unavailable which is the main reason I booked there. We went to the lobby for breaks we were there maybe 10 minutes there were barely any food there they brought out bacon my daughter fixed bacon for her and myself the pantry/kitchen worker with the Dora The Explorer haircut told her to save some for others while the other guests cleared the breakfast bar out several times never once did she say anything to them when I addressed it to her she said she didn’t notice it which was a lie! I told the front desk manager but being honest I doubt she’ll do anything about it! I will NEVER book there again!

Highly do not recommend When I first arrived we couldn’t check in because internet was down. Clerk told me to go down the street to Red Roof Inn. I informed him that I had already paid for three nights here and had no intention on paying again somewhere else. He then said I could probably get a refund if I came back in the morning. I offered to show my receipt and confirmation. He declined. I asked him to call a manager. He said he called and the manager said that there was nothing they could do. After a while another employee came and said he could check us in on his phone. We finally got in right before midnight! The room was ok. Housekeeping never came during our stay. Trash running over in the room. I had to ask a housekeeper on the hall for toilet paper and towels. The air conditioner in the room would not keep the room cool. I definitely do not recommend. Would not book again

Pool area was closed which is why I booked here for 3 nights. Didn't even stay 2 full nights. Want a refund for third night