This hotel really is just average. We travelled as a group- 4 rooms celebrating a family birthday. The staff are on the whole miserable, lack engagement and at times rude. One particular lady at check in made the worst first impression. When arriving at 2.30pm I asked if we could check in, her response was curt. Check in at 3pm, no other conversation! We ordered champagne in the bar, it wasn’t chilled, which for £75 is ridiculous- an Ice bucket wasn't available only a wine chiller which only keeps bottles chilled it doesn’t actually chill them. The restaurant food was good but overpriced really for what it was. Although the staff at dinner were a lot friendlier than any other time. The hotel had a wedding on and it does really spoil the relaxing atmosphere of the terrace and the small bar area which is overrun with wedding guests so as a hotel guest there wasn’t space for us to have a drink late afternoon. The rooms are clean and spacious but somewhat basic, we had deluxe ones and they are looking tired in places. Breakfast was nothing spectacular, the poached eggs were cold and the hostess again was unwelcoming and rude. The housekeeping staff line the hallways stood on their phones without even a hello! All in all the hotel is just average, which is a shame because the grounds are beautiful!
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