그랜드 호텔 미나레토

酒店很漂亮 位子很好 風景絕美，房間很一般般 裝修有點老

環境超棒，服務也很好，非常滿意！

I gave it a 4 Star because our experience got much better once we got into a renovated room but when we initially arrived I wanted to check out and was shocked that the rooms don’t reflect the pictures. So beware of the differences between renovated and unrenovated rooms. The unrenovated rooms look like they haven’t been touched in 25 years! Still old furniture and old furnishings. Based on what I saw of the unrenovated room, I would have given the hotel a 1 for physical condition as I would not have stayed, but the excellent staff, with a shout out to Luca, immediately moved us to a much nicer suite in a renovated cottage and once that happened our experience improved greatly. The Minareto is really a resort and excellent for families and larger groups. Since we didn’t really use any of the amenities, I wouldn’t stay here again and would prefer to have stayed in Ortigia closer to the god restaurants, shopping, and walking. Still, the dining experience, although quite expensive compared with nice restaurants down the street, was good, especially during our breakfasts. It’s a large property and it’s best to have a car to stay here. All in all, it can be nice for those in groups and who are looking for more of a resort setting. Staff was excellent.

Minareto is a well maintained hotel, somewhat outside Syracuse, so be prepared to either drive into town (20mins), take a taxi (40 Eur one way) or take the boat (25 Eur pp). Even though it is more remote, what you find is an absolute oasis in a beautiful setting with access to the sea either by a sandy beach or from a rocky area. We (family with teenagers) were most delighted by the friendliness of staff, every ask was responded to quickly and reception, room service, restaurant staff and house keeping did their utmost to make us feel treated VIP style. Pool area, villa and restaurant were spotlessly clean and ordering on WhatsApp was very efficient and fast. We visited end of October, it was more quiet and perfect to get some sunshine in. If you are looking for a place to relax but be close to beautiful Syracuse for amazing restaurants and culture and a good base for exploring southeast Sicily, Minareto is the place for you. Thanks for the amazing time we had at the hotel to all the staff!

For a five star hotel this is pretty underwhelming. The menu is very expensive and offers very small portions, the service slow, and the attention to detail misses compared to other 5 stars we’ve stayed at in Sicily. Our drinks were watered down due to ice melting in them for sitting out, our room service pasta meals came with 10 noodles for 32 euros, and the house keeping service didn’t actually clean our room. The room and resort were beautiful, but the service and food were an incredible miss.

My family and I recently stayed at Hotel Minareto with high hopes for a luxurious vacation. We booked a specific villa that was advertised to include stunning water views, a private pool, and two bedrooms with three bathrooms—perfect for my wife, two kids, and me. Initially, everything seemed fine upon arrival. However, our evening took a dreadful turn when our room became infested with thousands of bugs. The infestation was severe, with bugs covering our bed, floors, and even filling the bathtub. When we called the hotel staff, they admitted they had never seen anything like it before. The hotel moved us to another room, but this one lacked the features we had specifically booked: no water view, no pool, and no separate bedrooms for our kids. This was not the experience we paid for or expected. Due to the unacceptable conditions, we had no choice but to leave the hotel early the next morning. We incurred significant additional expenses, including thousands of dollars to book another hotel in Rome for the remaining nights and change our flights to leave Italy ahead of schedule. Despite our travel agent’s efforts to secure a refund, the hotel refused to accommodate our request. We had booked a specific villa and were not provided with an equivalent alternative. We couldn’t stay there even one night due to the infestation. To provide context, we had just come from four outstanding nights at the Four Seasons Taormina, which was exceptional in every way. I have stayed in many five-star hotels over the years and have never once had an issue or felt compelled to file a review in the last five years. If anyone needs pictures or more evidence of the bug infestation, please let me know. Our experience at Hotel Minareto was extremely disappointing and far from the luxury stay we had envisioned.