우나호텔스 원 시라쿠사

넓은 객실, 편안한 침대. 24시간 리셉션, 친절한 직원. 맛있는 아침식사, 달콤하고 짭짤한 맛이 섞여 있습니다. 차가 있다면 좋은 위치이고, 시러큐스 중심가에서 10분 거리에 있습니다. 주차 공간이 여러 개 있습니다. 아름다운 전망을 자랑하는 잘 관리된 옥상.

Второй раз в этом отеле. Приятно вернуться. Кровать удобная, персонал старается.

Servizio buono, personale disponibile e professionale. Ottima la colazione. Struttura buona, potrebbe migliorare con un pizzico di maggior cura e manutenzione.

우리는 2022년 5월 22일부터 24일까지 시라쿠사의 Unahotels One에 머물렀습니다. 우리는 Smartbox 바우처를 사용했고, 그것을 사용했습니다. 조식이 포함된 스탠다드 더블룸입니다. 체크인과 체크아웃이 원활했고 매우 잘 정리되어 있었습니다. 호텔은 시라쿠사의 아름다운 역사적 지역 밖에 있습니다. 차로 약 7-10분 거리에 있습니다. 택시는 약 15유로입니다. 도보로는 추천하지 않습니다. 첫인상은 좋았습니다. 그러나 One은 4성급 이상 호텔의 기준에 훨씬 미치지 못합니다. 제 취향으로는 3성급 이상에서 최대 4성급 호텔이 낫습니다. 긍정적인 점은 매우 친절하고 도움이 되며 낙관적인 호텔 직원입니다. 그들은 항상 팁을 줄 수 있습니다. 더블룸은 다소 작습니다. 필요한 모든 것이 있습니다. 욕실은 약간 작습니다. 샤워를 할 때 칸막이가 절반만 덮고 문이 없기 때문에 욕실 전체가 젖습니다. 불행히도 여기서 청소가 충분하지 않다는 것을 언급해야 합니다. 마찬가지로 재활용지로 만든 화장지는 실제로 사용할 수 없습니다. 조식은 괜찮습니다. 불행히도, 우리는 모든 것을 주문해야 한다는 말을 듣지 못했습니다(치즈, 햄, 살라미 등). 2일차 아침에는 이를 보충할 수 있었습니다. 스크램블 에그, 오믈렛, 토마토 모짜렐라 샐러드는 문제 없습니다. 커피는 매우 맛있습니다. 갓 짜낸 오렌지 주스도 제공됩니다. The One에는 훌륭한 옥상 테라스가 있으며, 라운지처럼 꾸며져 있습니다. 불행히도, 바는 제공되지 않고 음악도 재생되지 않습니다. 그래서 분위기가 없고 테라스는 제대로 활용되지 않습니다. Unahotels One Siracusa를 조건부로만 추천할 수 있습니다.

The rooms are tiny. There is barely enough room to open our suitcases. One drawer. No tissues ( but you can request them). Hardly enough room for 2 people. Bathroom has limited counter space near the sink. Overall very cramped. Location is a 20 euro cab ride from most restaurants.Gym is good. Breakfast was fine.

This was my second stay at UNAHOTELS One Siracusa. My first stay was pleasant enough and I enjoyed the roof top honesty bar immensely. During my last stay (July 2024), I noticed they had a spa but did not have time to try it but this time I decided to spend a great deal of money to relay in the spa. The biggest draw for me was the large hot tub advertised, and I was looking forward to a long soak. The cost was 40 euros per person, which is quite a lot for Sicily. The hot tub was well-below body temperature, not hot at all. This meant that it was not a nice hot relaxing soak, but instead made you quite cold after a few minutes. The steam room was ok, and at least the sauna was hot, but they should really be clear in advance that the hot tub was a cold tub as that was the only reason I booked the spa (and spent 80 euro for two people). We left the spa after about 25 minutes because the hot tub was so cold. That night I called the front desk to ask about room service. They instructed me to use the App for room service, which features a Robot named Leonard who brings you the pizza in your room. While this may sound fun, Leonard is a bad robot. Full disclosure, while enjoying the roof top bar during my last stay at this hotel, I watched Leonard the Robot attempt to deliver pizza to another guest for about 30 minutes. The robot went to the elevator, back down to the lobby, and to the roof top bar over and over again, which at the time was just hilarious but also creepy because I had no idea what this robot was doing. During my stay in November of 2024, I was therefore skeptical about Leonard's abilities. I should have trusted my intuition, but as the staff member at the front desk told me I have to use the App, there was no other way to order room service apart from trusting in this shady robot. Sure enough, an hour and a half later, starving in my room, I finally went to speak with the front desk and they said that the App wasnt working anymore. It was really annoying as I had asked if I could just order room service over the phone, but they had insisted on their guests using the App. Really frustrating! In the end we went out for pizza takeaway which meant that I ended up eating dinner a full 2.5 hours after ordering pizza on the Robot deliver system. BAD ROBOT! The next morning at breakfast they offer several hot options like scrambled eggs, bacon, omelettes etc. When mine arrived it was very cold and the cheese inside was not melted. At least when I asked them to heat it up they made me a fresh one, but it was annoying as I had waited for the omelette for 20 minutes for it to arrive very cold. Probably the worst part was at check out they tired to charge me for the pizzas that never arrived! I was very clear with the staff that having to wait for over an hour for room service that never materialised was bad enough, but them not making any kind of note in my file to clarify that the pizzas had never been delivered, and that I should be offered an ap