tinkerbelle00
2025년 3월 29일
The facilities are actually complete and okay; there’s a fridge and a TV. However, the fridge has no power outlet, and the TV can’t access YouTube or Netflix, so it’s basically just for display. The check-in process took a very long time because I paid in rupiah, so the receptionist had to confirm my booking with their superior first. I had to wait for about 30 minutes before getting the room key. The check-out process was also very slow. I was asked whether I had used the robe because it was missing during the room check. My partner and I told them that there was no robe in the room when we checked in, but the receptionist still doubted us and even checked my bag. It’s a shame because the hotel is actually nice and clean, but the service is disappointing.
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