시비우 Citadel Park 근처 호텔

This hotel was in a great location and easy walking distance from the town centre which boasts a good range of restaurants and bars. Check in was easy and efficient even though we arrived very late. The room was comfortable and well equipped with a comfortable bed, air-con, hairdryer, TV etc. The negative points were the WiFi which was terrible and continually dropping. The safe which had contradicting instructions labelled on the outside and on a sheet of paper inside. Neither instructions worked. Housekeeping were odd as they seems to change towels but that’s it, no tidying the bed or replenishing the toiletries. I also am not fond of these small bottles of shower gel and shampoo, not very environmentally friendly and just a pain to use. I would stay at the hotel again.

우리는이 호텔에서 훌륭한 숙박을했습니다. 편안한 객실, 훌륭한 침대 및 깨끗한 욕실. 베개가 더 좋을 수 있습니다. 직원들은 전문적이고 아침 식사는 훌륭했습니다. 호텔은 조용하고 즐거웠습니다. 전반적으로, 정말 좋은 숙박.

호텔의 위치는 특히 숲을 마주하고 있습니다. 각 객실에는 작은 발코니가 있으며 일부는 꽃이 만발한 작은 발코니입니다. 아침 식사는 훌륭하고 공원을 마주보고 있는 야외 테라스에서 식사를 할 수도 있습니다. 방에 물을 끓일 수 있는 뜨거운 물도 있습니다. 너무 달콤해. 호텔 근처에 ”까르푸 슈퍼마켓”도 있어 구입하기 매우 편리합니다.

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like *** and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

The atmosphere in this hotel, in this period of time is amazing: Christmas Trees, Christmas Carols, even the smell from halls reminder of Christmas Seasons. The breakfast was very, very good. Everything your heart desire. The food from traditional restaurant was very tasty, specially goulash. Friendly staff