밸리 슈리브포트 카지노 & 호텔(Bally's Shreveport Casino & Hotel)

The woman at the front desk was not friendly. She wasn’t rude but not friendly either kind of robotic.

Everything was great! The only complaint was I could hear those above me walking hard, I was staying on the second floor. Next time I will request to be on the third floor. Other than that it was a good stay.

Valet needs to be taken off the amenities. There was no valet parking available when we arrived like we thought. The floors in our room were filthy. There was not a way to charge our phones next to the bed that we could see. But…the employees were super nice and accommodating.

Hotel is run down a bit. Bed and pillows very flat and uncomfortable. The staff was very friendly.

The only floors they had available were the 5th & 6th floors which were pet friendly floors. The room smelled of pets and there was a dead roach on the shower floor. Since they didn't have anything else available, we requested a discount on the room and were told that discounts were not given for the reasons we gave.

First thing when I arrived I asked them if I could park anywhere but the garage since I drive a long wheelbase F350 truck and they have the smallest parking garage I’ve ever seen. They informed me, very arrogantly, that I was more than welcome to use the empty lot right beside the building if only I was a “whatever” status member in the ******. I said I’m sorry i don’t gamble much but I’d be more than happy to pay whatever they charged to allow me to do so. Anyways, they weren’t having it and instead offered me an old abandoned looking garage with no security cameras way down the road. No thanks. Oh and 1 of 4 elevators were down the whole weekend. Waited 47 minutes to catch a ride down from the 16th floor $500/night suite we had the last day. Was not impressed and will not go back. ****** was ok

WE WERE GIVEN A DIRTY ROOM WITH NO TOWELS OR SHEETS. Once bedding was provided we had make our own bed. Worst hotel experience of my lifetime!

Didn’t stay cause they wanted me to pay 67.00 extra but they didn’t take cash and I didn’t find a place to put money on my card . They should tell tell you all that when you book a room .

The floors were disgusting in our room. I asked the cleaning lady a few rooms down if she would cleaning it again when she had time. She gave me attitude and told me she just cleaned it. So she came in and half ass mopped it again. We just wore our shoes the entire stay.