바우번 홀 호텔(Bowburn Hall Hotel)

We were overwhelmed by the friendly staffs and the rooms are decent, clear and modern. Shower is strong and hot, the surrounding area is very quiet and peaceful. I am happy to have chosen the Bowburn Hall Hotel.

We had an amazing stay. The room was clean and cozy with the added comfort of a beautiful huge copper bath tub which i could of stayed in all day. Durham Centre was £11in a taxi Breakfast was just the right size. We would definitely stay there again

It is a an utter delight to stay here. Everything about this hotel is superb, rooms, staff , comfort, location, it’s just excellent.

I can’t fault this hotel . It’s excellent in every way . A little hidden jem so close to the city , a peaceful , comfortable stay .

Friendly efficient service. Just a bit disappointed in the location- didn’t expect hotel to be adjacent to big housing estate with cabins overlooking the car park

Was a lovely place and excellent staff spoilt by the price I paid which was approx £89 then a couple of days before the night of stay I was offered the same room for approx £73 which the hotel staff couldn't rectify as I booked it through ********** and not direct thru Bowburn Hall!!!

Stayed in one of the garden lodges. The room was cold when we arrived quite late in the evening. Had to turn on an electric heater but that takes time to take effect. Would be bette if this had been turned on before our arrival. The room was noisy on account of the rain and the water fountain outside which could perhaps be turned off at night. Staff were very helpful in trying to book a taxi for the morning. The tap in the bathroom was hanging off.

Amazing service, fantastic bath in bedroom. Lovely food and drinks. Salsa dancing night was great.

The hotel itself, room and staff serving customers deserves a decent review however the restaurant on site was a massive disappointment. Just Wow! What a let down its no wonder there's around 6 tables taken up. Whilst they celebrate their chef having 20 years service this may be their downfall. The first dish ordered was the steak, with peppercorn sauce I tasted the steak alone and based on what I could see a tub of pepper had been put upon it before cooking and being that I was potentially being melodramatic I asked my husband to taste it. Safe to say it was appauling the staff however were wonderful in their approach offering me the same dish without seasoning - we all like seasoning just at a reasonable level. I declined and ordered a different dish I managed less than half of this in that it arrived in less than 10 minutes I was already dubious of its freshness and the pastry was drier than a stale loaf a running theme here to say the burger bun was abandoned by my partner. I can only assume the 'fresh' produce here is frozen and warmed in a microwave before service. When asked if we were finished we had to say yes, despite plates being practically full was everything OK. Yes ok. Just ok can I feed back to the chef the waiter replied, I explained I didn't want to criticise the chef again when I had already sent back a dish and that in itself is not a regular occurance for me. The fact I am writing this review is evidence enough. My sympathy dropped when ordering drinks and you can see straight into the kitchen the chef sat with his feet up cooking what exactly I wonder? It's such a shame because with a good chef the restaurant would be full of guests but as it stands that will never happen, we didn't even bother with desserts.