Shepparton Motor Inn Tudor House Motel

Very clean and tidy motel Would stay again

Great!

We arrived at Tudor house motel in the evening they said a booking no showed so the room was available..The man at reception told me no smoking inside & don't bring anymore people not a very pleasant welcome...at a glance the room seemed rundown but on further inspection the filth unfolded. Tobacco & debris on grubby carpet,mould & long brown hair in bathroom,pastry crumbs in Microwave,Cobwebs,running toilet water,pre contaminated toilet paper,damaged toilet seat... the list could definitely continue no doubt I decided to speak to management the following morning as it had been made clear I was checking in later than reception hours so I felt I'd already stretched their customer services 🙄 I rang after hours bell several times 8am following morning eventually the door opened I was abruptly told to return after 9am. Even though the door clearly said office hours were to start at 7.30am..I returned after 9am to this time a female manager who told me that the cleanliness was not a problem & indirectly called me a liar...I never wanted a cheap deal nor did I ask for it but it was extremely insulting to be fobbed off & treated as nothing & no body i wished I hadn't wasted my time or breath talking to this person.the manager refused to accompany me to the room to inspect & it was disappointing to experience such putrid customer service .... My motel booking went from dirty to discusted by the arrogance indecency of some people 🤨

The place lookd good, and it had a vacancy, but the experience was spoilt by the Airconditioner being totally inefficient. a Hot night, the unit made all the right noises by hardly any cool air came out. Really spoilt the stay. Recommend you check before accepting a room If you need a takeeaway, can recommend Smokin Joes, good honest service and quite quick