Shanye Youganwan Secluded Resort Hotel

非常very good的一次體驗！房間的view，房間裏的傢俬、床鋪床褥、沙發、地毯、香薰、洗漱用品、所有的細節都好靚好有taste好正！餐廳的菜品都唔錯，咕嚕肉和海膽炒飯都好正，青菜的炒芥蘭10蚊雞的售價非常實惠…完全無霖到咁平又好味道！早餐有自助亦可以掃碼點餐，還有鵝肝多士哈哈正哇！ 如果可以攜寵入住就更加好喇哈哈😆 還會繼續幫襯！

The development is unique for China. You can find similar resorts with accessible seaside and setup, only abroad. It would have been a fantastic experience but it was destroyed by the recent tropical storm hitting Guangdong. Despite the weather which is not related to the resort there are a number of issues to be addressed: 1- the place is a potential safety hazard. Very poor engineering when it was built without proper water management or drainage. Water flashed down from the surrounding slopes flooded the whole resort. Swimming pool and all common areas were full of mad. Restaurants operation was suspended or when finally operating we were literally walking inside a flooded room full of mad where staff was trying to push water away. Rather funny picture. 2- common spaces were not kept clean. It is totally understood that with this storm situation it is impossible to keep the place clean, however, even before the rainfall started , you could tell the place was not kept properly. The common areas and walk paths were not clean full of debris. Swimming pool was not clean. The changing rooms next to the beach were not clean and full of sand with showers blocked. The toilets next to the restaurant were not clean and very smelly. Expensive equipment with branded toiletries is not helping if the place cannot be properly managed. The lounge area next to the seaside was not clean and it was obvious that it is not managed by personnel. 3- the lifeguards supposing to be on duty were occupying the guests beach lounge area playing with their phones and smoking cigarettes while other staff and construction people from the site would have their “break” with them. This is an advertised private beach area and the management should be further involved to provide what the guests are paying for. Lifeguards should be on a different station. They were rather rude too pretending the are the authority! 4- Overall management and personnel. You can tell that there is no maturity or experience. During the storm admittedly they were trying hard to keep the place alive. The resort design otherwise, and rooms are exceptional. Amenities and equipment are top of the class. The western restaurant (before suspending operation) was excellent with great food and unique location overlooking the seaside. Such a pity for this unique resort - management needs to change Wish to see improvements in a future visit.

It was an amazing hotel and very unexpected beach in Shenzhen. No one could expect to see such a beach in an urban jungle. The food was amazing and price was very reasonable, and the quality of the food outstanding. The staff has been very attentive and kind. Would recommend it to people even if it means skipping a beach trip to traditional destinations.

New hotel, very private location, rooms are huge and well appointed. Beautiful views and lots of activities to do! Butler staff were very friendly and helpful. 龚经理in particular has been very thoughtful and helpful in resolving any issues during our stay. Will be back and thank you for a memorable stay.

酒店外已經有不小植物造景，綠化做得很好。職員態度友善，笑容滿分，管家服務也很好有什麼問題也會第一時間幫忙處理，酒店有不同的打卡位，不論是早上中午晚上也很有氣氛，可以近距離欣賞日落。酒店有兩間餐廳我們嘗試了西餐，食物質素很好，味道一流，價錢親民，。然後早餐也是自助形式選擇也很多。 由於酒店位置比較入，但係職員也會提供一些當地司機幫忙車回出市區，十分體貼。房間衛生很好，設施齊全。然後我訂的房間晚上還可以直接看到煙花，太驚喜了。晚上在沙灘上有音樂表演。一次很好的體驗

入住體驗非常好，預訂起已經有管家聯絡安排入住事宜，服務很周到。我們房型裡餐廳和主要設施遠，出入都有車載送👍🏻酒店內活動很豐富，餐廳都是貼地價，食物質素不錯。意外的是SPA體驗很好，技術比某些外面的都好🙂↕️價格還適宜😁最重要是環境很舒服和乾淨！