선양 셩란톈바오 호텔 (중제 고궁)

객실의 방음이 매우 나쁩니다. 나는 옆집에서 나누는 대화를 또렷하게 들을 수 있었습니다. 위생상태는 더욱 끔찍했습니다. 제가 프런트에 보고한 후로 그들의 태도는 말로 표현할 수 없을 정도였습니다. 사진을 보세요. 제가 들어갔을 때는 이런 상황이었습니다.

호텔은 좋은 위치에 있고, 분주한 도시 속 조용한 곳에 있으며, 주차가 매우 편리하고, 객실은 깨끗하고 정리되어 있으며, 인테리어는 단순하고 따뜻하며, 프런트 데스크의 서비스 태도도 매우 좋습니다.

Good location, near to Shenyang Imperial palace and other attractions. Easy to reach by subway🚇, Huaiyuanmen station is the nearest station but you need to navigate to get to this hotel. It is located on the inner road next to other apartments. Once you come out of Huaiyuanmen station, Exit B, U-turn and you will see the main gate to Imperial Palace.Walk across the street into the main gate, keeping to your left. This is the inner road...walk along the road for 200m or so, you'll see a BBQ restaurant in your right and a gated parking area next to it. The hotel is just beside this restaurant. It's easy to travel around using public buses too. The young pretty lady reception at the front desk was very helpful and courteous. We stayed here for three nights. But our key card was deactivated on the second day which I don't understand why. The bearded guy, probably the boss activated the card for us after we came downstairs again. Then the next issue was when we opened our room door we were shocked to see that the room was not made up at all, although we had hung the signage at the door before we left in the morning.We came back in the evening, tired after one whole day of touring around Shenyang to find a room not made up and no replenishment of water and basic amenities. We had to go downstairs again to lodge the complaint and he was rather defensive, saying that I should have requested for making up the room at the front desk, in which I asked him what's the use of the signage card for. Thereafter, he took some time to replace the towels, bottled water and other basic toiletries. In another review by another guest, this bearded guy was mentioned as a humorous man. However, I was taken aback by his comments including mentioning that we drink so much water when we requested for two extra bottles of water. FYI, we have been given lots of drinking water all the while when we stayed in China hotels. This is the 10th hotel that we are staying at during our 20-days trip to North Eastern China. The only negative remark is the cleaning service in this hotel is unsatisfactory. Although, the next day the room was supposed to be cleaned, I had to pick up the hair and rubbish that was blocking the water outlet and also some food droppings on the carpet. We're grateful that the hotel management upgraded the room for us. It would have been perfect if they looked into improving their cleaning services and responses to hotel guests. Thank you for the spacious room.