MOUNTAIN•DESIGNE Oxygen-rich Scenic Stay (Moonlight Square, Dukezong Ancient Town)

The location is convenient, about a 10-minute walk to the ancient city. The room was very spacious, and I was kindly upgraded to a larger room by the owner. Overall, I was satisfied with the room’s comfort. However, there were several downsides to my stay. The view from the room faced the roadside, so it wasn’t particularly special. The bathtub was not properly cleaned, I had to clean it again before using it. Additionally, the toilet heating was broken, which was a major issue, especially during winter. Bad experience with this homestay: One of the most disappointing aspects was the breakfast. My booking included breakfast, but it turned out to be the worst breakfast experience I’ve ever had. When I arrived at the dining area, most of the food was already finished, with only a few pieces left. The tables were messy, covered in food residue and trash from previous guests, and there weren’t enough seats available for us to have the breakfast. The worst part of my stay happened, last night I had inquired with the receptionist about arranging a transfer to Shangri-La Station, and he confirmed and agreed the service. However, the next morning, there was no one at the reception to assist me. After calling customer service, another receptionist (different from the one I spoke to the night before) finally arrived. He was then refused to provide the agreed transfer. I informed the receptionist that we had discussed this the night before and that the previous receptionist had agreed to arrange the transfer. He started to talked impolitely to told me to call his boss to pick me up instead. His attitude was rude and aggressive. Even after customer service confirmed the arrangement, he reluctantly agreed to send us with an extremely bad attitude. For safety reasons, I declined to take his car and told him the service was bad. This triggered him, and he started yelling at me and arguing in the homestay lobby, making the situation even worse. In summary, while the room was comfortable, the service was terrible. I was extremely dissatisfied and had one of the worst homestay experiences ever. I would not recommend this place.

圖片看上去人模人樣，到了現場之後，洗手間是沖不下水的，馬桶圈是有尿漬的，桌面是臟到不行的，枕頭是高到不行的，換了個房間依舊是臟，馬桶圈依舊是臟的，依舊沖不下水，搞了個智能馬桶圈純純**。整體體驗很差，衞生真的很差很差建議去住酒店

民宿就在古城裡，地理位置超好，距離轉經筒廣場也很近，民宿周圍很安靜。民宿衞生設計都很好，住得很舒服。老闆老闆娘超級棒！服務超貼心！每晚都能收到貼心小飲品，很好地緩解我們的疲勞！老闆娘很熱心真誠，幫我們訂的車價格都不錯。民宿裏還有小貓貓可以擼！性價比超高！下次還住！

一次難忘的出遊體驗，強烈推薦！ 在古城的邊上 出行便利 民宿的每個角落都充滿了藝術氣息。老闆與老闆娘都很熱情。準備了晚安牛奶與薑茶還有新鮮的水果 。房間的佈置很用心特別體現了房主的品味與用心 設施也很完善 這是這次出遊住的最好的最大的房間 小朋友很喜歡每天都説這是他的家。很適合親子出遊。

The location is good. Near to Dukezong old town . The room is spacious and big. The provide oxygen machine when you need it. Sweet dessert were served in the evening once you are back to the hotel. The only thing is breakfast were not so good and the reception/lobby area can be more organised to give guest a more welcoming feel. Otherwise everything else were good .

Great location, easy to reach. They provide train station transfer as well. Will come back again.