윌더니스 앳 더 스모키스 - 스톤 힐 로지(Wilderness at the Smokies - Stone Hill Lodge)

Everything is great! I used to work at a nice hotel & so I’m very picky, and I am extremely pleased! My family is enjoying everything here so much and I am enjoying how clean, helpful & friendly the staff is.

The rooms and beds are very old. Needs update. Looks like more than 20 yr. old beds and furnitures and carpet

My daughter and I had a great time. Everyone was super nice and we can not wait to be back for another visit!

It is always a great stay at the wilderness. I can say the pools were cold this time. However, it was like 12 degrees outside.

It’s always fun staying here. Clean rooms and great front desk service. The new addition to the water park is amazing!!

Word of caution. If you have young children and it is winter time do not stay here. Stay at river lodge. Pay the extra money. We went for a couples trip so it was just adults. Shuttling back and forth was not a big deal to us. It would have been if we brought our children. The arcade was wonderful and we had a blast. Indoor water park is clean and warm. Wait times for rides were actually pretty decent. The lazy river is wonderful but I do wish they had an age limit on it or they enforced a rule of behaving in there. There were quite a few kids and teenagers that were obnoxious and rude. Food was okay. Some of it wasn’t open. We ate at the burger bar. Overall it wasn’t my favorite. It was clean and worth it for a quick romanic birthday get away.

We stay pretty often at the Wilderness and typically don’t have any issues but during this stay was a little different. We didn’t arrive until approximately 5 or 6 am due to the weather and someone sliding into our car. Thankfully they still allowed us to check in. We were all exhausted and were looking forward to a day at the water park in the morning but as we woke up my children were crying and panicking, scratching all over. They threw their clothes off to see what was making them so Itchy, ALL of my children were eaten up with bug bites. We had to spend the first half of our day looking for some kind of cream To help relieve their itching. When we informed the hotel staff they stated that the kind of room we had was very limited. We ended up all sleeping in one bed hoping we wouldn’t get bit. We are currently having to treat all of our stuff as we continued getting bit. We usually love the Wilderness but this trip has definitely caused some concerns on if we will ever be coming back

I liked that there was so much to see. I didnt like that i booked at wilderbess in the smokies but when we checked they said we were at lodge aacriss road which is part of hotel. But definately confusing when you book

Overall a very good experience. One of our blankets had a dried dark red substance on it. Also hot water was Luke warm at best. But the staff was very friendly and we really enjoyed our trip. I would recommend.