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Overall a nice hotel but definitely not 5 star and expensive for what you get. I’ll start by saying the room we had was lovely. We had a room with a private pool and it was very spacious and bed was comfy. Unfortunately the private pool wasn’t heated and was very cold. The other downside was that housekeeping was very hit and miss. Sometimes they would give us new towels, sometimes not. We requested pool towels one day when we didnt have any and they never came. Also sometimes when they would mop the floor, dirt would be left behind. Staff do not provide a 5 star service. Again just very hit and miss. Some days we were asked if we wanted a hot drink at breakfast and other days we were not. Service also wasn’t delivered with a smile. The check in process was strange as we had to stand at the desk the whole time whilst having our welcome drink rather than sitting down in the lobby. The food was pretty bad all round. We ordered pizzas one day that were so tough we couldn’t cut them. There is also a very limited choice of vegetarian meals. Some restaurants didn’t have a single vegetarian main option. Be careful what room you get. Ours was overlooking a car park which we weren’t happy with but turns out that was one of the better rooms as others were straight in front of hotel walkways so there was no privacy and others had a huge net in front of them due to the golf course. The hotel was close to a lovely beach where you had to pay €16 a day for sunbeds. On the way back you have to walk up a steep hill though. Would have been good to offer a buggy service up the hill. The hotel is also quite difficult to navigate.

Stunning hotel with beautiful views of the sea. Excellent pools and variety of restaurants. Room with pool was incredible and very comfortable. My only criticism was that the cleaning of the room was slapdash but having said that the rest of the hotel was pristine. In addition the season was coming to an end and it felt like that with food items not available and very little or no entertainment. I would love to return at a different time of year

This is a fabulous hotels with beautiful scenery, food and staff. The rooms are a great size and we had the junior suite with sea views. The restaurants in the evening are like fine dining. You book them on the app, I suggest you do it first thing in the morning as they full up quickly. We loved the adults only pool with the Bali beds in the water. We found the other pools too busy and full of children. As a couple it was nice to escape that. The pools only open at 10.00. The welcome drink at dinner was lovely and the staff so friendly. The cuisine restaurant is so beautiful. Lovely lunches at the Verandah. Loved the complimentary beach bags for use while you stay - so useful. Any small issues were dealt with immediately. The pools drink service was wonderful with plenty of choice.

Our recent visit exceeded our expectations. The staff really make this hotel. Admittedly we stayed in the club section which ups the level of service with the concierge, Laura, responsive and helpful although we didn’t need to have much call on them. The separate section provided quiet sanctuary and the service from Kevin often and friendly with both drinks and served to our own pool (when needed). On the subject of food both the quality and presentation again better than expected and service generally of a good standard. Whilst expensive we felt it provided good value in overall terms. So recommended.

We stayed at this stunning hotel for 10 nights in celebration of my 40th birthday and genuinely feel it’s the best hotel we’ve found in Europe for what we like as a couple. It delivered on quality, relaxation, service and food – and we are already hoping to return next year. Summarising some of our thoughts: All-Inclusive Package: We chose the all-inclusive option and are really glad we did. Not because we were drinking all day, but simply for the ease – no worrying about extra costs for drinks or meals. Given the high standard of food and drink, we felt it was good value and definitely worth doing if you're staying more than a few nights. Room & Upgrade: As it was a special occasion, we emailed ahead to ask about a room upgrade. We weren’t offered a complimentary one but were given the option to upgrade from the basic suite for €100 per night to a room with the private pool in block 3. We decided to go for it and were so glad we did – having a private pool area made a real difference in the heat. It wasn’t quite big enough to swim in but was much larger than a plunge pool and well over a metre deep. Our room (3002) was spacious, beautifully designed and highly recommended. Blocks 2 and 3 are known to be the most private and quiet, and we found that to be true in the main part. Food & Restaurants: The food was absolutely outstanding – comparable to top end restaurants in London. Standouts included sushi, the steakhouse, and Mediterranean à la carte options. If you weren’t all-inclusive, you’d probably spend €150+ for two people with wine, so the value is clear. Dishes arrived quickly. The buffet at The Market was also excellent – meat and fish were cooked fresh to order rather than being stacked in trays like you find at other resorts. An unexpected highlight: lunchtimes were à la carte at The Market rather than buffet, with dishes like octopus, calamari, fresh salads, and burgers. It made lunch feel like a proper occasion. There’s also La Veranda, the Italian restaurant, which serves lunch too - salads, pizza's etc. There were food trucks too - we liked the Healthy bar which you could get freshly made smoothies crepes, yoghurts from. There was another food truck which you could order food to your sunbed too - we didn't do that unfortunately but wish we did! Hotel Grounds & Facilities: The hotel is beautifully laid out across 8 blocks, and the design feels premium throughout. We had a lovely view of the 1st and 2nd holes of the golf course from our terrace. The swim-up bar was a great feature – especially on Saturdays when there’s a relaxed DJ playing from 2:30pm. More of a beach club vibe than a party scene – really well judged. Golf: Golf de Andratx is just 0.1km from the hotel. You’ll need a buggy (essential – there are up to 750m between some holes!). The hotel stores your clubs for you after your round, which is a great touch. Green fees: €90 for your first round (hotel rate) Around €70 for subsequent rounds depending on t

Just back from short five day break - we wanted to chill and have a super easy holiday and this delivered in spades. Booked directly and got a great deal and service. Two similar rooms next door to another to suit teen kids. Everything was excellent. Staff are incredibly friendly and attentive - nothing g was too much trouble. We only ate in the main restaurant one evening as there are 4 al a carte but were very impressed- the Japanese, Steak House and Italian were fabulous- the Signature Mare wasn’t our favourite- felt like they were trying too hard to be different where the delicious fresh fish didn’t need that much fuss…The rooms were looked after twice a day and spot less - as is the rest of the hotel. Love the snacks trucks - great menu and drinks delivered to super comfy loungers by very lovely pools. The location is lovely - surrounded by trees and mountains in a little bay. Beach is white sand and turquoise blue water if a little busy. We were just looking to chill for a few days so didn’t venture far but it would have been easy to find more adventures if we had wanted. Highly recommend.