알펜로얄 그랜드 호텔 고멧 & 스파

We LOVED everything at Alpenroyal! Wonderful staff - friendly, professional and accommodating, very responsive to questions, pre-arrangement requests and anything we needed. Perfect location - Selva and nearby Ortisei are lovely towns, can walk to Col Raiser cable car for gorgeous hikes to Seceda and many beautiful rifugios, as well as other nearby cable cars and hikes that we didn’t have time to do. Spectacular property & spa - mountain views, luxurious but also authentic feeling, perfect place to be pampered and relax after hard hikes, great massages and sauna world is beyond! Dreamy rooms - our family of 8 was put in 4 junior deluxe suites right next to each other that all opened to the pool - amazing and so worth the price. Fabulous food - we got breakfast only which was plentiful and delicious with great variety, also had a yummy lunch our arrival day at the bistro and a great dinner at Le Steuben. We did not try the gourmet restaurant. We’ll definitely return to Alpenroyal!!

We enjoyed the service that Raffael and Rafaelo gave us and how much they care about the clients and We all wish them a great luck and we hope to see them mangers at the hotel Again they are a very professional workers and they have a great future at the hotel business

We were staying in Alpenroyal in the 2nd part of December, including for Christmas and after. We are booking this hotel the 3d time in a row and would like to book it again for the next season. For us it is a perfect place to spend family ski vacations - as soon as you arrive, you feel like you are at home, as you are being awaited and you are being taken a very special care of. The people at the hotel are very warm hearted and they all try their best to make your stay truly unforgettable. The hotel has a perfect location - just at the entrance to Sella Ronda. You can do Sella Ronda in each direction easily from the hotel (with a 3-4 min shuttle bus service the morning and getting back to the hotel with your skis on). You can also ski in different adjusting to Sella Ronda ski areas like Alta Badia or Monte Pana. In case you would like to try smith different from Sella Ronda for the change, there are skiing areas Seiser Alm and St Christina just 5-10 min drive from the hotel. All the facilities of the hotel are super - wellness/SPA/fitness, shuttle services, people at the reception can help you to organise the experience you need. Food is absolutely amazing - the only difficulty there is to stop eating, as everything is super delicious. ;-) We like the hotel and the people there a lot and we love our feeling, when we are there. We will definitely come back again :-))).

The service is outstanding, the food is the most delicious and the SPA is amazing - just what you need after a day of skiing. The slopes were great, too, and the snow was better than what we expected in March. I definitely recommend the hotel and the location. We plan to come back next year!

NOT A FIVE STAR HOTEL! It was one of my favorite hotels in the world 15 years ago. But it is now a two to three start hotel. Because: The mother and father who were original owners have retired, and they were fabulous. The staff is not that great in customer service, and service levels are very weak. They are not training well, or not hiring the top tier staff. Front desk, bartenders, restaurant food for 1/2 board not good. The breaksfast foods were stale, they leave some of items uncovered out, and I saw them in the morning and at night. Thus, the marshmellows, and toppings are stale. The rooms are hot, they were hot in June and they are hot in October, I don't care that they are int he mountains, they should have air conditioning in a 5 start place. The spa used to be great, now, "We have a new sauna, but it is ONLY OPEN FROM 4-8." Exactly during dinner time. So, there goes my day of hangin out in a fancy spa and pool all day. The hotel room i had was huge, with a great view. Just becasue they have a michellin star restaurnat and a light in the closet, the vanity is made out of plastic and small, the shower, doens't have a proper door, so floor gets wet. The place used tto have free snacks at happy hour. Not anymore, there is a cost. It is no inexpensive for what you get, Stay in Ortessi, or somewhere else. The place used to have activites and people to take you on hikes as a group. They called for a guide to take me out and the cost was close the 300 dollars for a couple of hours. This shouldn't be a leading hotel of the world anymore. It needs to be torn down, and re-done, and new trained staff brought in. So sad!!! I've stayed at other leading hotels of the world and the hotels and staff are ten times better! Go to Lake Garda or Bologna leading hotels and see 5 star service. Don't go stay here, for the price and what you get- NOT WORTH IT! For two hundred dollars a night, I'd go back, but not for what I paid.

A most wonderful hotel. Prime location in the Dolomites.Close to lifts which bring you to great hiking. Views from the hotel take your breath away. Food good. Staff knowledgeable and friendly. I could go on----------this is a great place