블랙모어 팜

Pre booked this morning for 5 for breakfast for a family birthday. Arrived at 10am. Allocated ‘The Dog House’ shed. Cramped, uncomfortable seating, dingy and smelly. Breakfast took so long I got up and had a walk around outside as I couldn’t stand being couped up in the unappealing shed we were sat in and the air was much cleaner smelling outside! During this time 2 young girls who were members of staff were loudly bickering over a breakfast order. It sounded familiar so I said that sounds like our order and clarified what had been ordered. 40 minutes for breakfast to be served. Not all served together so those of us that had been served had to go ahead and eat as it would have been cold. The food tasted lovely and was well presented when it eventually arrived. The overall experience however was incredibly mediocre and we won’t be returning. An obvious apparent lack of experienced or professional staff.

We arrived back at 10:30 the Saturday night after our meal. Wanted to take a shower, but there was no warm water. We felt it was to late at night to bother our host and decided to tell him about it at breakfast. I was truly shocked at his responds. He did not apologise, but said as a quick responds( as if it is not a big deal) there were probably to many people that had just used water. 11 at night?? Then he said it must be the water supplier so basically NOT his problem. When we were not satisfied he finally gave a quick non care sorry. Not what you would expect of a place like that. Really shocking and disappointing. This was a weekend away with friends- their Christmas gift.