베스트 웨스턴 플러스 툭스테펙(Best Western Plus Tuxtepec)

We were there for three days the place looks clean and it was clean Great food bit slow service Overall I will ho back Love the price

Excelente ubicación, instalaciones muy limpias y en buen estado, el personal muy amable,

Buenas instalaciones

This place is amazing I stay here every year! El lugar es genial cada año quedamos aqui

I didn’t like the way I was treated just because I booked through *******, it’s was awkward but it’s like they don’t like ******* reservations. The hotel is rundown. The rooms are ok, housekeeping staff seemed to be polite and that’s about it. Front desk horrible at customer service. The pool was ok except for the fact that there was hardly any the light at night. It seemed secure but would not go back and stay here. Trust me.

They kept trying to charge me with amenities that were free and then they over charged me for my breakfast that was suppose to be free. They kept saying that the website was wrong and that the prices on the menu was wrong. I would not recommend staying there, unless you want to be charged extra for everything that they say is free on the website.

Service from Reception was fair, stayed 3 nights each day after returning to hotel had to reactivate room key, pretty sure was changed for free breakfast that was included in price while ordering room service. In addition, ate breakfast at restaurant third day, waiter required breakfast tickets in orders to provide free breakfast. Had asked reception for tickets, tickets were never provided during check in, reception indicated had to ask for breakfast each day prior to being served, this was never communicated during check in. Also was changed $40 dollars more at hotel check in then indicated from ********** receipt.

Property was clean, staff was friendly, service was prompt overall great place to stay

The bed are so hard to sleep on it