레지던스 인 스크랜턴(Residence Inn Scranton)

The young lady that checked us in was wonderful went out of her way to make sure our stay was great she is very good at her job hotwl was clean and very comfortable highly reccomend going there

The hotel needs to be renovated and cleaned more thoroughly. The door lock didn’t work and the toilet was broken. Both were fixed, but still….We checked in during the evening and the front desk clerk was in a t shirt and what looked to be pajama bottoms. On Sunday night we wanted to watch the football game and the hotel didn’t get CBS, so we had to go out in 20 degree weather to find somewhere to watch it. We should have been told they had direct tv and many stations were not available to watch. I probably will never stay in a Residence Inn again.

There are angels that work at this hotel. Liss, Jessica and Mary were so helpful after a very stressful and rough day of travel. I was emotionally and physically drained and they all went above and beyond any expectations I had. It was the best night in a hotel that I had in a week of travel. Thank you and God bless you all.

Our door to our room was open and the tv was on when we walked in. You had to push door open with your shoulder and slam it really hard to close it. Went to use a glass for water and it had a crack in it. The sausage at breakfast was TERRIBLE! (Tasted like you were eating a rolled up piece of cardboard)!The only GOOD thing was the night time manager was nice and made our stay pleasant.

Mike at the front desk was very professional, nice, courteous, knowledgeable and helpful. He is truly an asset to your company and also your staff. Well done.

MUY BUENO ME GUSTO TODO Y LO MEJOR MI ESPOSA ESTUVO MUY CONTENTA. LO RECOMIENDO

Main reason I chose this hotel was because they stated they had a pool, when we arrived and asked it was out of service and was really inconvenient for our family. Since most activities were closed at that time. The staff though is amazing.

I was told the staff would provide a Pack n Play for my infant. At 10 pm, they had failed to accommodate. It was nowhere to be found in our room when we returned that evening.

The staff at the Residence Inn Scranton is very friendly and accommodating. A customer service. Will definitely stay here again.