베스트 웨스턴 플러스 아트리움 인

The reason for my three star score had to do with the front and breakfast staff. The facilities (room, lobby, maintenance, cleanliness) were excellent. The cleanliness of the room and maid staff were excellent. Upon arrival, I had a minor issue with the check-in staff. There was a miscommunication between the two of us, which ended with him implying that it was my fault entirely. On checkout, another minor issue I have never encountered regarding a receipt, "We can't print it out" -- you have to go to *******. This has never happened before in all my reservations with Expedica. And, lo and behold, the second ******* hotel on the trip offered to print and/or send my receipt to my email. So, there stars. The breakfast staff were unfriendly and marginally helpful, but they did keep the breakfast area clean and supplied.

I showed the front desk the mold on the lamp shade and they gave us another room with the same issue and told us we had to deal with it. They didn't even discount or comp the room upon the nasty unsafe environment.