테르먼 바트 니우에스한스

Very warm in the rooms, halls were being renovated. WiFi not working properly. Overall not worth the miney

This place used to be great, but no more. First the good points, since there are a few. The current wonders have spent a lot of money expanding the sauna facilities and the expanded saunaplein in particular is pleasant. Now the many negative points. The food in the previous "Waters of the World" restaurant was very good. The current restaurant, called Norell, is decidedly disappointing. It only has a fixed menu. Moreover we were warned on a previous trip that if we had any dietary restrictions we should inform them in advance. We did, but it didn't help. One of my favourite sauna's was always the kruidenbad (herb sauna). Only now it doesn't have any herbs. So it is just another relatively cool sauna, of which they have several. This change is entirely negative, so why do it? Also I have a suspicion that the temperature in the very large salt water bath has been turned down. I can't prove it, but it didn't feel as amazing as on earlier visits. They have a great park to walk around. This remains beautiful. So why reduce the number of hammocks and seats. Service in the outside rest areas is very poor. Even when it is very busy they only seem of have one person serving. We were there three days and not once did anyone offer us anything. They are currently refurbishing the bedrooms, so you can expect noise and unfinished spaces. Which would be less irritating, if they hadn't put prices up considerably.

We have been to this wellness resort many times in the past. Sadly the price/quality ratio gets only worse. This time, we had booked a room on the ground floor with a terrace. When we got to the room, we discovered that there was only one outside chair with no other furniture on the terrace. When I called the reception, I was told, with no apology offered for the inconvenience, that the new furniture had not arrived. No help was offered to bring replacements. The following day was 1st May and "badkledingdag". The result was that the resort, saunas and areas were so busy that we could not even find a sunbed/chair to sit or lie on. While I accept that such days will be busier, there was no effort made to accomodate the extra guests. The atmosphere was really not relaxing, the guests were loud and inconsiderate and we retreated finally to our room for peace and quiet (without terrace chairs). Fortunately the park is still beautiful even if they have removed most of the comfortable seating and all of the hammocks. The restaurant offers only a "surprise" menu and the drinks are overpriced. When we complained about the shortcomings during our stay at checkout, we received no apology. "There are worse things in the world" was the receptionist's reaction when we pointed out that they should not advertise services which could not be provided. We will not be hurrying back.

Unfriendly staff and too high pricing for old and dirty equipment. Using phone in the wellness area is not allowed, so if you have to check any messages be ready that staff will come and tell that it is a violation, not talking about photos.

Fijne spa en mooie sauna’s. Prima kamer, lekkere bedden en het diner in het restaurant was goed alsook het ontbijt. Vriendelijk personeel. minpuntjes: geen airco op de kamer (en ook geen waaier) en er wordt gebruik gemaakt van kooi eieren bij het ontbijt, iets wat in deze tijd eigenlijk niet meer kan zeker niet bij zo’n concept. Doe dan op z’n minst vrije uitloop eieren. Veel kwebbelende mensen in de sauna’s, zou fijn zijn als er wat meer stilte is en daar ook op gelet wordt.

Een groot drama. Hoe mooi en fijn als het er jarenlang geweest is... het is nu een plek waar je met een nog hogere cortisolspiegel vandaan komt dan dat je er heen ging. En we hebben het meermaals geprobeerd. Echter na drie keer, hebben we het opgegeven. Prop- en propvolle baden. Werkelijk geen stoel of ligbed onbezet, gedurende de hele dag. Geen plek om je te kunnen ontspannen. Het saunacomplex - waar het binnenbad zich ook bevindt - deed qua luidruchtigheid niet onder voor een gewoon zwembad. Afschuwelijk. Wil je rust en ontspanning: zoek een andere plek. Voor de rest sluit ik me aan bij alle andere 1-sterren reviews. Geen woord van gelogen.