하얏트 플레이스 시카고/ 샴버그(Hyatt Place Chicago Schaumburg)

交通方便，服務態度好

This was an in town get away/not have to drive home after a late evening’s event. It was a nice room with a comfortable sitting area. The hotel was quiet even though it looked pretty full in the parking lot.

First room we were given we couldn't even get into. They reset our keys saying that i probably erased them on accident but the reset keys still wouldn't open our room. So they assigned us a second room which we got into right away. Room was clean but was a sauna in the room. Temperature was at 76 so i tried to lower the temperature and we left to goto an event. Afterwards we came back and couldn't get into our new room. Went throughto whole you must have accidentally erased the keys. They ended up sending a employee to get us into our room. He got us into our room but the key system wasn't working for our door and our room was now 80. He couldn't get our lock working but at least got the room to cool down greatly. Once he left I guess the front desk called to talk to us but the room phone wasn't working so we couldn't verify who called. We elected to stay in the room because 1 it started to cool down and 2 we werenot planning to leave till morning. Well weshould have left our room was not sound proof in the slightest and kids chasing each other around in the hallway kept us up allnight. Safe to say me and my wife will never stay at a hyatt.

Friendly front desk staff, clean rooms and decent breakfast. Will stay here again when we're in the area.

Bed was terrible tried the sofa bed also could not sleep on it we ended up leaving at 12 pm also the heating unit was very loud plus it would get cold in the room then it would turn on and become very warm would never stay here again

Check-in was quick. Room layout was strange. The heater blew out cold air. The elevator floors had water on it each time I used it. Bathroom was very small. Food serving and reception areas are small.

This is the third year in a row that we have taken our high school cheer team to back to back competitions in the area. This year we needed to leave the hotel 15 minutes before breakfast was scheduled to start. The hotel manager made arrangements for breakfast to start an hour earlier to accomodate our group!! The staff, rooms, lobby, and breakfast were all amazing. We will stay again next year!!

This hotel is usually our first choice hotel to stay at for the last five years. We decided to stay at this hotel for five days when we normally stay for two to three days. Unfortunately, this hotel did not meet our expectations this time. We requested cleaning for two days straight, and they did not respond but left new towels with garbage bag expecting us to clean the hotel. The bed was not comfortable. I was very frustrated and disappointed. Our hotel room smelled funny and sewage. We will give another try next time we stay but sadly staying at this hotel did not make the long trip enjoyable.