칼루타라 뷰 호텔

'Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu. Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened. It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.'

'This is a good hotel, but it is a bad location'

'ご飯はとても美味しい。 設備はトイレの水が止まらず、1回目は夜中に2 回目は朝方に対応してもらったが、部品交換必要で日中に修理なった。 また、0時台に水が止まる時がある。シャワー中に水止まり10〜20分程、泡だらけ状態で待たないといけなかった。別の日も、洗面台、トイレの水が止まってた。 前の宿泊者の忘れ物がクローゼットの引き出しに残ってた。'