호텔 그라치아 델레다

The only rude person we met in 6 days in Sardinia was working on the Reception desk in this hotel. it may have been due to his lack of English (had 2 or 3 phrases) and our lack of Italian. Nothing was explained to us at check in. We tried to explain we were half board he shook his head. When we phoned from our room to reception we were answered with 'one moment please' and then disconnected. Eventually we went to reception to ask about the air conditioning because the control panel on the wall wasn't working. 'One moment please', he then proceeded to observe a busload of tourists arrive and be checked in by their guide while we stood there. Again we commented about the air conditioning and we were told 'one moment please' he then opened a cupboard flicked on a switch with our room number and handed us a remote control. A further phone call to reception was met with 'one moment please' then he appeared at the door while we were still holding on. He marched into the room and flicked a switch on the headboard saying 'On/Off!' Every other member of staff was pleasant and we worked around limited language abilities in a pleasant way. At check out a different man was at reception and was pleasant and apologetic for his colleagues unwelcoming and rude behaviour.

Essendo impegnati per un importante impegno lavorativo tutto il nostto team ha soggiornato qui per godere del massimo confort e riposo Questo e' un hotel con quella calorosa ospitalita' vecchio stile dove il cliente non e' un numero. Dal ricevimento, al bar al ristorante tutti sono estremamente cortesi ed efficenti. Il bar e' ottimamente fornito di drink, di ottime preparazioni salate e dolci. Il ristorante propone una carta semplice ma di piatti abbondanti e ben cucinati. La colazione e' ricca e variegata con le torte casarecce di Sandra che ti danno il sapore di casa. Posizione centralissima e parcheggio. Questo hotel e' per noi casa e ci torniamo sempre con gioia. Staff Media Eventi/ Invitas.