보우게인빌 베이 호텔(Bougainville Bay Hotel)

사란지역 최고의 호텔이라고 합니다 방은 충분히 크지만 에어컨이 잘 안켜집니다 아침식사는 셀프서비스가 아니라 조금 작습니다 다른 방타입은 조금 지나갈때 작음.이 방타입을 직접 선택하는것을 추천함.방문용으로 가성비가 나쁘지 않음

Bougainville Bay Resort offers a truly exceptional experience with its stunning beachfront location, luxurious accommodations, and top-notch amenities. The resort staff is friendly and attentive, always going above and beyond to ensure a memorable stay for guests. The variety of dining options and on-site activities also contribute to the overall appeal of this resort. I highly recommend Bougainville Bay Resort for a relaxing and enjoyable getaway.🇦🇱❤️🇦🇱

amazing vibe and another level of thinking, the hotel is super wow

I had a great stay at Bougainville, the staff were lovely and welcoming and the room was perfectly nice and clean. We stayed in one of the apartments which received house keeping everyday which was a nice change to an Airbnb. The pool was nice and not too busy and appreciated the private beach access. Plenty of sun loungers available at any time of the day. Only reservations were that the hotel food and drinks were very expensive, however, there is a lovely bakery opposite that we went to for breakfast most days. Also the apartment could’ve done with having more equipment, there was only 3 knives and 3 glasses for four people but we made do.

As a regular customer of the Spa (10+visits) I am sort to report that the facility has deteriorated over the years to the point that now all that can be offered that worked properly without complaint and call for maintenance was the Sauna room for ladies. All other facilities showers, jacuzzi, Haman, steam room, cold room, were either not working at all or not working properly, and cold (possibly a good carbon footprint!)

We were significantly overcharged by this place and are now being ignored by them. We owed €200 upon check-in. They ran my card for it and I didn’t notice until getting home they charged me €289. They have not responded to my four emails attempting to get clarification/a refund. Everything was closed when we went. Maybe our fault for going during the off season but nothing on their website mentions they shut down every bar and restaurant. Only one restaurant was open (no bars were) and the restaurant said they were not able to make cocktails - only wine or beer. They also couldn’t make pizzas which was about half their menu. However the staff (and food!) at the restaurant was great. The restaurant staff and the lifeguards were the only saving graces of the trip. Super friendly and kind. The front desk people, on the other hand, were incredible rude and unhelpful. We were only given one key for two people. When we forgot it in our room one day and they told us in order to get back in we’d have to pay €16 for a new key. This was after waiting 20 minutes for someone to actually show up at the desk. No idea why it was unstaffed so long but we had no way to contact anyone and no way to get in our room. There were multiple times when we went to the front desk for assistance, they looked at us, and turned away and continued their conversations with other staff people. Finally, the place was just dirty. It felt super cold and grimy. Nothing like their photos online. I will say the view was absolutely phenomenal though. Regardless I would absolutely not recommend this place. I find it really sketchy that they overcharged us and, when confronted with a copy of our invoice and a question as to why the charge on my card is so much more, will not respond. There are tons of other hotels and resorts nearby, you’d be better off choosing one of those.

The hotel was good , the rooms clean and the staff were very pleasant, my only issue was that it wasn’t made clear that most of the facilities were closed because of the season, the main bars were closed, the main restaurant was closed and they wouldn’t even make cocktails at the only bar that was open. The surrounding area was closed but decent bars and restaurants were open in the main town.

We found this resort to be average, despite its billing as a "5 star" resort. Even compared to other resorts in Sarande and Albania that we stayed at. Some challenges - appears dated, and unclean in areas (common walkways with carpet are stained) and corners and baseboards show visible dirt), internet is awful with intermittent access, availability and 2G service. We also had no hot or warm water in the afternoon when we went to take a shower after spending the morning outside. Our friends had a room that was extremely noisy into the evening, although that ended at midnight. The location was good, and staff were friendly. The included breakfast was very good. However, we had high expectations given its own touting, and was disappointed by basic shortcomings they need to fix.

Very poor communication the manager of the hotel was very rude communication was through whatsapp yoghan was helpful I must say will not be coming back the hotel is dysfunctional everythingis not in working order tv kettle dishwasher the list is endless the smell in the room’s is not nice