마이크로텔 인 & 스위트 바이 윈덤 새라랜드

It was an ok place. It was affordable & my room was clean. Breakfast was lacking but overall it was ok

Front desk girl was so awesome!! So friendly and personable and made me feel welcome! After a 12 hour drive we were exhausted and she was so helpful!

Great stay Every employee I interacted with was kind and accommodating. The design of the room was exceptional. Breakfast was adequate. I would have appreciated more protein.

Our stopover hotel choice We were looking for a stopover hotel on our way to the beach. This hotel is very clean and is in a good area, with restaurants and convenience stores nearby. The staff was very friendly.

When I got there I was greeted 2 min after arrival by a woman sitting in the back with her kid at work. She wouldn’t allow me to check in due to some mishap with *******. I decided to book a room at a separate hotel across the street. I called ******* for a refund but they stated the property manager isn’t going to issue me a refund even though it’s not my fault that I couldn’t check in.

We checked in and received a room full of paint thinner smells! It was unbearable m. The staff quickly gave us another room. Trying to enjoy the back patio area, we noticed a car parked in the parking lot playing music. No biggie. 2 hour later they were still there. A storm came through and we noticed they tried to leave. They then reversed their car up against the patio area. I confronted him and he was drinking heavily. I notified the front staff of him before I confronted him. They acted concern but really were not. They continued to do other things or training. They weren’t concerned about the safety of the guests. After talking to the guy in the car, he was very intoxicated. Later, my wife and went out again to the patio and he was still there. I confronted him again and he made a move in his jacket that was a cautious moment for me. At that time I told my wife to go in. I reported it to the next shift supervisor. She said Saraland would take care of this. At which, this did not happen. If you wish to have people park in your parking lot that scares guests, great! But, this will encourage others to go somewhere else!