챠를리 이타임

Muito burocrático e difícil de realizar o checkin, quarto bom, sem detalhes!

在陽台看起落的飛機很爽

This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead.

Stay well away Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down. This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced. My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room. The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service. I will find a different accommodation for my next SP trip.

Automated horro Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company

Very difficult check in Decent place but terrible communication No front desk and very difficult and frustrating check in process