폴리스타 가든 호텔(Paulista Garden Hotel)

Gostamos muito da localização do hotel, fomos bem tratados. Café da manhã com bastante variedade.

Atende bem, boa localização

The air conditioner cannot be adjusted to a moderate extent. It blowed either strongly or not working. Hotel staff is very friendly.

We booked two rooms and had the documentation to prove it. On arrival they said we had only booked one and had no other rooms available. These things happen but what really made this a terrible experience was the 'your problem' attitude from the receptionist. Genuinely shocking bad experience. Eventually two single room suddenly became available and from the there the experience just got worse. Tiny, dingy and bathrooms that would be too small for a hobbit. The breakfast was bad and tiny too. AVOID

The male receptionist when i arrived was rude with a 'your problem' attitude when they had only recieved a booking for 1 room from ******* when I had booked 2 (and had the documentation to prove it) These things happen but what really disgusted me was his attitude. There was no effort to resolve the issue and after initially being told there was only one double room available, after i insisted it wasn't suitable, suddently two more singles rooms appeared. Apart from this, the rooms where tiny and very basic. It was poor even for a 2 star establishment.

A small and affordable hotel in a good location, close of Parque Ibirapuera and Avenida Paulista. Feels more like a hostel in terms of standard.

Quarto estranho Ar condicionado barulhento 1 cama de casal e 3 de solteiro e ainda eram barulhentas Chuveiro nao esquenta muito Nao tinha garrafa de agua pra comprar, so conseguimos 1. Nao vale o custo Nao tem estacionamento nem valet ! Nao recomendo

Todos os funcionários muito receptivos! Gostei muito! Única coisa que achei é que o ar condicionado é antigo (não é sprinter) e como fui numa época quente não gelou muito… mas ficou muito agradável. Adorei a estadia. Café da manhã simples mas com todo o necessário.

Precisa melhorar mais na infra estrutura do hotel, poucas tomadas nos qtos, ar condicionado não gela em alguns qtos, elevador constantemente dando problemas.