I was in São Paulo and decided to go to Santos for the weekend and stayed at the Sheraton. It was one of the best decisions I made. The hotel is really nice. The location, the rooms, the restaurant...all really perfect. I was helped at check in by Dayana, a very friendly and professional lady. The rooms are big, clean and modern. Breakfast was great. We went to the lobby bar for drinks and a bite. They have the most delicious pastel de nata I ever ate in my life. Daniel, Thiago and Izaias were really nice. Their service level is sky high. I also like to mention Hellen , the great host at the breakfast and lobby bar. Also so helpful and friendly. It was always a pleasure to see her. They all made our stay perfect. Across the hotel there is a big shopping mall and the beach is like 2 blocks away. When we left, Dayana came personally to the door to say bye to us and wish us a safe trip back home. That was really nice. I will definitely stay here again and I highly recommend it. Greetings, Frans
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