데시테라 리조트 & 스파

Estancia perfecta, la piscina privada es un lujo Está en una zona cercana a todo Repetiría sin duda

我們帶孩子出來玩的 房間就是非常非常小 但是功能都很齊全 外邊晚上確實不太隔音 我在床底下發現兩個通風口…。

Dear Desiterra staff, we want to thank you for these wonderful days, for your kindness and friendliness. It's rare to find people so helpful at any time of day or night. The facility is wonderful and truly clean. My compliments to everyone. A sincere thank you.

This property is beautiful and is very well maintained. The staff here are amazing! The location is a bit remote, about 10 minutes drive from Fira, but offers a peaceful atmosphere with great amenities. I would like to send out a special shoutout to both Michael at the front desk and Argyris, the hotel driver. Michael was always professional and always willing to help in booking excursions and transportation and made good recommendations. Argyris was absolutely amazing!!!! His level of professionalism, strong work ethic and patience, sets him apart from the rest of the staff. He has a paternal effervescence that makes you feel safe and well cared for.

Poor service and smelly The room was nice, however the service was really poor. We got a private villa (for privacy...) Firstly, the worker would come into the garden and walked by the pool whilst we were there. Secondly, instead of knocking on the door to speak to us, he would go into the neighbouring villa and talk over the hedge to ask us questions. Bearing in mind we were dress inappropriately so found it very disturbing. Due to the poor sewage system (I assume) the sinks in the room were extremely smelly (like a rotten egg) we complained multiple times until they decided to come and attempt to clean it - but the smell was still present. Overall the room was nice, but smelly and the service was poor. If it was only a few hundred for the stay it wouldn't be bad, but when you pay 1k+ it's very disappointing. We also mentioned it was our anniversary but no efforts were made - not expecting anything, but an acknowledgement would have been appreciated.

A luxurious resort with stunning views from the private pool. We had a wonderful stay and the staff were very accommodating and attentive. Thank you