라 말테세 에스테이트

정말 역겹고, 전혀 피하세요, 방이 비싸고 안전하지 않은 전선이 벽에 걸려 있고, Wi-Fi도 없고, 텔레비전도 없고, 아침 식사도 없고, 선택의 여지가 없고, 결혼 선물로 구매한 부다 바 쿠폰이 닫혀 있고, 여전히 환불되지 않아 역겹습니다. 우리는 2024년 10월에 머물렀습니다. 완전한 사기입니다. 설명과 다르거나 신혼여행을 위한 것이 아니라 이 지역에서 훨씬 더 좋습니다. 피하세요 피하세요 피하세요!

다음은 추가 사항이 포함된 업데이트된 리뷰입니다. "저는 최근 산토리니의 La Maltese Estate Hotel에 머물렀는데, 매우 실망스러운 경험이었습니다. 호사스러운 숙박을 기대하고 예약했지만, 전혀 그렇지 않았습니다. 온수 욕조가 있는 객실을 약속했지만, 거듭해서 보장했음에도 불구하고 제공되지 않았습니다. 아침 식사는 매일 아침 차가운 삶은 달걀 한 개로 이루어진 우스꽝스러웠습니다. 광고된 여러 시설이 아예 없어서 우리는 속은 기분이었습니다. 더 나쁜 것은, 매니저가 호텔을 나갔을 뿐만 아니라 고의로 우리를 수용하지 않고, 전화를 무시하고 아무런 지원도 없이 내버려 두었다는 것입니다. 이것은 고급 호텔이라고 하는 곳에서 기대하는 수준의 서비스가 아닙니다. 저는 누구에게도 이곳에 머물 것을 추천하지 않을 것입니다."

Most accommodations in Santorini deserve an automatic 5 stars naturally on the view alone! Truly one of the most magical places on Earth. The property itself is so great - high point in Imerovigli with a stunning view and spacious rooms - air conditioned and well maintained. Service could certainly improve - in terms of communication and follow up. We scheduled our car service through the hotel and they were late and difficult to communicate with. They also didn’t communicate before or after booking that the pool has limited hours which seems unusual.

Do not book this place!!! You will feel disrespected and humiliated after your stay. They double book the hotel for guests and weddings at the same time!! Very strange and I don’t know how they get away with this! Basically you pay to use the open area and amenities of the hotel, but every day after 4 PM, they shut down the open area completely, and they won’t even let guess to walk to the lobby. No one will take responsibility for this and they literally ask you to leave the lobby and not interrupt with the wedding!! It’s very frustrating and there’s not much you can do. Remember, if you’re sitting at a nice table outside in your hotel, having a drink and people walk in from outside, staff will come to you and ask you to move and seat elsewhere because other people would want to seat and eat dinner. It’s humiliating in front of other people. I’m writing this because I know people spend money and go to this beautiful island to enjoy their time, and I don’t want what happened to us to happen to anybody else’s. Do yourself a favor and look for another place.

We booked a specific Honeymoon Suite with Hot Tub & Caldera View at La Maltese Estate months in advance — to celebrate a 40th birthday and anniversary. When we arrived, the staff didn’t say a word about any changes. They just brought us directly to Room 105, pretending everything was normal. The room was much smaller, darker, and nothing like what we booked. We asked, “Is this really the Honeymoon Suite with hot tub we reserved?” The receptionist shrugged and said: “I don’t know, all rooms are similar.” You work here and don’t know the room names? Seriously? It became obvious: • They gave our booked suite to someone else, likely for a longer stay or higher price, • And tried to pass us off the simplest available room, hoping we wouldn’t notice. When we showed them photo proof from our booking vs what we were given — they just waved it off and said, “You booked a suite, and this is a suite.” Zero apology. No explanation. Just gaslighting and deflection. They also tried to charge €120 extra for breakfast even though it was selected in the booking. When we refused and showed our documents — they backed down. We refused to stay in the fake room. They never offered the correct one, and we moved out. If you’re planning a special occasion, don’t risk it here. They will resell your room for profit and hand you whatever’s left — then pretend it’s the same thing. Beautiful views can’t cover up dishonest management.

The hotel is very nice and in my opinion it has the best view of all Santorini. The personal is very nice. The breakfast could improve a bit, since it is a 4 star hotel. I would really recommend to stay in this hotel if you are looking for a nice view and quiet place.